Xcelsius Installation Failed

Hi,

I am getting below error message while installing Xcelsius BI4

I am using WINDOWS 10 Enterprise with Microsoft Office 2016 already installed on my system



MICROSOFT OFFICE EXCEL (XP OR HIGHER) MUST BE INSTALLED ON THE SYSTEM


bob2210 (BOB member since 2010-09-23)

[Moderator Note: Moved from General Discussion to Other Products -> Xcelsius - Crystal Dashboard Design]


Marek Chladny :slovakia: (BOB member since 2003-11-27)

Is windows 10 a supported OS for Xcelsius BI 4? I sure that Office 2016 is supported. Maybe BI 4.2 supports it. You need to check the PAM to see.


kevlray :us: (BOB member since 2010-06-23)

Can you please help provide PAM link?


bob2210 (BOB member since 2010-09-23)

Here is a link for BI 4.1. I found a link for BI 4.2, but it requires a login. Also a quick look and Office 2016 is supported for BI 4.2 SP3.

https://www.sap.com/documents/2016/05/e23d0b85-737c-0010-82c7-eda71af511fa.html


kevlray :us: (BOB member since 2010-06-23)

If it helps, I’m using 4.1 client tools, inc SAP Business Objects Dashboards (aka xcelsius) on Windows 10, with Office 2010 with no issues.

Debbie


Debbie :uk: (BOB member since 2005-03-01)

I recently moved from a Windows 7 machine to Windows 10 and when installing Xcelsius 4.1 SP 7, I had to revert to Office 2013 to get through the installation process.

Supposedly, there are workarounds that can get you through the installation such as creating dummy excel files then using later office versions, but I had no luck with any of them.

When opening XLF files, I get a server busy popup and have to switch to excel before my worksheet will load, but once I do that it seems to work fine.


tendernips (BOB member since 2017-07-27)