BusinessObjects Board

what this error means please? how to resolve?

Could anyone help how should I resolve this error:

[repo_proxy 13] SessionFacade::openSessionLogon with user info has failed(Transport error: Communication failure.(FWM 00001)
(hr=#0x80042a01)

I am trying to access the BO Server from client through Designer by giving :6400 with right username/password.

Spoke to my IT to open this port through the firewalls, they say they opened it but still I am unable to access through Designer. I could access infoview successfully.

Thanks in advance
-S


gudurusk (BOB member since 2010-05-29)

Try to enter the system name in the Designer like for eg., cyz123.xx.com:6400 OR you might enter @BOB5

Thanks…


JohnJustus :us: (BOB member since 2007-06-25)

Tried this way too… But no luck.

Do you think it is the firewall issue or something else.

From the server I can login to designer successfully but not through the client.

Thanks
S


gudurusk (BOB member since 2010-05-29)

what ports did you tell them to open? Look for other threads about Designer and Firewalls, there is a fair amount you need to do - if your system is not using specific ports, it changes every time your services restart, too.

Good luck!
B


bdouglas :switzerland: (BOB member since 2002-08-29)

Ask your admin to open the following ports:

AA Alert & Notification Server 4601
AA Analytics Server 4602
AA Dashboard Server 4603
AA Individual Profiler Server 4604
AA Metric Aggregation Server 4605
AA Predictive Analytic Server 4606
AA Repository Management Server 4607
AA Set Analyzer Server 4608
AA Statistical Process Server 4609
Connection Server 4610
Crystal Reports Cache Server 4611
Crystal Reports Job Server 4612
Crystal Reports Page Server 4613
Desktop Intelligence Cache Server 4614
Desktop Intelligence Job Server 4615
Desktop Intelligence Report Server 4616
Destination Job Server 4617
Event Server 4618
Input File Repository Server 4619
List of Values Job Server 4620
Output File Repository Server 4621
Program Job Server 4622
Report Application Server 4623
Web Intelligence Job Server 4624
Web Intelligence Report Server 4625


zahidyener (BOB member since 2010-02-11)

Hi

Please check your FIREWALL windows and antivirus.

Thanks


osrootofos :us: (BOB member since 2012-02-10)

Please stop spamming so many topics with the same answer.


Marek Chladny :slovakia: (BOB member since 2003-11-27)

Hi

I came across this problem and when i searched i got many links for the same error and when I solved the problem i posted the solution on all the links.

Thanks


osrootofos :us: (BOB member since 2012-02-10)