How to know, which port the Designer is talk to?

building semantic layer
1

I read all the possible related queries from BO forumn topics. still i am confused with answers. Some suggested that Designer is pointing to different port. How to know, which port the Designer is talk to?

I can login to Infoview, Webi and also Deski, have problem in loging to the Designer. As i am facing the issue in opening the Universe designer. When i login with CMS machine name it throughs an error as:

Cannot access the Repository (USR0013)

[repo_proxy 13] SessionFacade::openSessionLogon with user info has failed(Unable to log on: Could not connect to server jrc1subladetst05. Please check that the server name is correct, and that the server is running.
(hr=#0x80042a01)

And When i login with CMS IP Address it throughs an error as:

Cannot access the Repository (USR0013)

[repo_proxy 13] SessionFacade::openSessionLogon with user info has failed(Transport error: Communication failure.
(hr=#0x80042a01)
BO Designer issue.doc (91.0 KB)

renuka (BOB member since 2006-03-16)

2

Looks like your CMS may be down or you are trying to access the object that belongs to other repository.

bo_ilango :australia: (BOB member since 2007-01-28)

3

Can you ping the server name jrc1subladetst05?

Andreas :de: (BOB member since 2002-06-20)

4

Ping command is disabled i think. as i want not able to ping www.businessobjects.com or google.

But i could telnet to the server (Telnet ipaddress port)

renuka (BOB member since 2006-03-16)

5

Hi Renuka,
In second error message using CMS IP Address. it actually connected to Repository. so problem is ’ can not access repository?’

Are you using valid credential to connect?
try using diffrent account?

is it problem with all machines using same account?

Regards,

Satyaa :india: (BOB member since 2008-04-02)

6

This is new installation. I am logging as Administrator and with the same credential Client side person could login.

As being the consultant, i think i do not have the all the access to the network.

I feel this is network and port related issue. today network person may check the machine.

renuka (BOB member since 2006-03-16)

7

Ask if ports 6400-6403 are open to that IP from your IP. Those are the ports you need to login (6400), make a connection (6401), and transfer data to and from the repository (6402-6403). These are default ports, if you changed them, then you need to check those ports if they can pass through the firewall(s).

Schmitty (BOB member since 2006-11-16)

8

Hello …

I am facing same issue as faced by Renuka.

I have both clients on my machine, BO XI R2 and BO XI 3.0.
I am able to access R2 designer. However when i try to login designer of XI 3.0. it gives error, “Cannot access the repository (USR0013)”.

I am not sure, but need to confirm that this problem is because i have both version’s client on my machine. whether i need to uninstall the BO XI R2 client ?

Thanks in advance…

:- Vills

Vills :india: (BOB member since 2007-10-24)

9

For XI 3.1, there’s another port you need to configure. The request port on the CMS. I set this up for a port of 6404. Make sure you have all five ports setup for a static port and have the firewall configured for it.

All this info and more is in the admin guide.

Schmitty (BOB member since 2006-11-16)

10

Thanks Schmitty,
can you give more details on,
“Make sure you have all five ports setup for a static port and have the firewall configured for it.”

thanks in advance.

:- Vills

Vills :india: (BOB member since 2007-10-24)

11

It’s in the Firewall section in the XI 3.1 Admin Guide. Just do a search and look for the specific tool you want to use. They have them layout of for the specific tool you can use and what servers (services) it needs to connect to. Then you assigned a static port to the server and have it opened on your firewall.

Schmitty (BOB member since 2006-11-16)

12

hi… Schmitty. Thanks for your prompt reply :slight_smile:

I have resolved this issue. i have made two changes only in CMS propertie’s “Common Settings” section;
Request Port: 6404
Name Server Port: 6400 (keep as it is)

and now i am able to log in.

Thanks,
:- Vills

Vills :india: (BOB member since 2007-10-24)

13

You may want to make sure that importing and exporting to the the repository works, if you only configured two ports.

Schmitty (BOB member since 2006-11-16)

14

You are right, Schmitty…

When I use 6404 as a request port, I can’t import universe from input FRS; because 6404 is reserved port for input FRS.
Then I changed request port for CMS to 6411 (which is unassigned).
It’s worked and as of now no issues with designer.

Thanks,
Vills.

Vills :india: (BOB member since 2007-10-24)

15

Ok,
I usually do:
CMS: 6400
Connection: 6401
Input FRS:6402
Output FRS:6402
Added CMS request port: 6404

I believe I need to add another one for client tool auditing, but I had the firewall team open an extra one to assign later.

Schmitty (BOB member since 2006-11-16)

16

Hi Schmitty,

actually, port numbers from 6400 to 6410 are internally reserved for the BO. But from port numbers 6411 to 6416 are unassigned. So we can use those in this case.

may this will help you and others in future.

:- Vills

Walk with Knowledge… You will never be walk alone !!!

Vills :india: (BOB member since 2007-10-24)

17

Hi all,

I’m about to set up some designers in a remote location, and I had a followup firewall question. A suggestion was made to use ports like this:

My question is does it help or hurt to NOT use the same port for Input and Output FRS- that looks odd to me that they’re the same. I say that knowing almost nothing about port conflicts in this context.

My kneejerk reaction would be to give them different values, but is there a problem with that?

Thank you,
Brent

bdouglas :switzerland: (BOB member since 2002-08-29)

18

Hi Brent,
why you are worring about the default ports :slight_smile: for Input FRS and Output FRS. keep them as it is.
as i said in my previous post, 6400 to 6410 are internally reserved for the BO. don’t touch them.
yes… for any services (current or any new server) if you want to assign or change to any new ports then use 6411 to 6416 OR 6391-6399. as these are unassigned ports.

Hope this cleare your confusion or questions… :mrgreen:

Vills :india: (BOB member since 2007-10-24)

19

Hi Vills,

I’m trying to lockdown all the dynamic ports, make them static, as part of a firewall issue. At least one of the replies here had the FRSs on their list of items to change.

I’m sure I’ll have to do some serious testing, but I want to start with a good idea of what to look at first. The admin guide had great info, but I wanted to compare that to “real world” experience.

Thanks all,
B

bdouglas :switzerland: (BOB member since 2002-08-29)

20

Did any of you have to add the server name or IP address in as a parameter when setting up your ports? I tried this (IP address), but that caused me connection issues. I did the other changes, but my remote users still get the USR 0013 error.

I see this in the KB:

Have any of you gotten this to work? I see that it’s required for CMS and INPUT / OUTPUT - I did try that the first time I updated my parameters, on principle. No luck.

I may try setting this again tonite, after hours, but I’m looking for encouragement.

NOTE: I just ran netstat -na while in Designer, and I see me now connecting to one of my REPORTSERVER nodes, too - that is totally in contrast to what the Admin guide says.

Thanks,
Brent

bdouglas :switzerland: (BOB member since 2002-08-29)