Error: Unable to start CMS server.

server administration XI Server Discussion
1

when i install BOXi2 on Sun Solaris Box i am getting the following errors…
Performing post-install steps…
Creating symlinks…
Symlink creation completed.
Setting up configuration files in /local/BO/BOXI2/Enterprise_XIR2/bobje/data/.bobj
Now initializing components…
Initialization of components completed.
Updating configuration entries…
Now updating entries…
Initializing db…
Starting CMS
Registering license key…
Stopping cms…
Now launching all servers…
Starting all servers…

Starting cms…

Starting pageserver…

Starting cacheserver…

Starting input…

Starting output…

Starting deskijobserver…

Starting destjobserver…

Starting lovjobserver…

Starting reportjobserver…

Starting programjobserver…

Starting webijobserver…

Starting eventserver…

Starting ras…

Starting webi…

Starting ConnectionServer…

Starting fccacheserver…

Starting fcprocserver…

Error: Unable to start CMS server.
Now enabling all servers…
Creating session manager…
Logging onto CMS…
err: Error: Couldn’t logon to CMS
err: Error description: The system edbdvperf can be contacted, but there is no Central Management Server running at port 6400.

Creating session manager…
Logging onto CMS…
err: Error: Couldn’t logon to CMS
err: Error description: The system edbdvperf can be contacted, but there is no Central Management Server running at port 6400.

Creating session manager…
Logging onto CMS…
err: Error: Couldn’t logon to CMS
err: Error description: The system edbdvperf can be contacted, but there is no Central Management Server running at port 6400.

HRESULT 80042a01: The system edbdvperf can be contacted, but there is no Central Management Server running at port 6400.

CMS = edbdvperf:6400, user = Administrator
[InstallEntSdkWrapper.main] Connecting to CMS edbdvperf:6400 as Administrator
[InstallEntSdkWrapper.Connect] Exception: Server edbdvperf not found or server may be down
[InstallEntSdkWrapper.main] Could not connect to CMS
[InstallEntSdkWrapper.main] Connecting to CMS edbdvperf:6400 as Administrator
[InstallEntSdkWrapper.Connect] Exception: Server edbdvperf not found or server may be down
[InstallEntSdkWrapper.main] Could not connect to CMS
Preparing WAR files for deployment…
Deploying WAR files…
Setup finished.

Could some one help me here please …

jilanibasha (BOB member since 2006-02-21)

2

sometimes the servers do not start during the install. Try starting after setup complete either with a cold reboot or restart and see if the error happens.

geoenvy :us: (BOB member since 2005-10-20)

3

Your error message clearly states this

So either the Repository Database could not be created or the CMS is not able to start. Check if the tables have been created in the database first, if they are created then try restarting your CMS else try to connect to your Repository database from your CMS machine.

Sheshachala5 :india: (BOB member since 2004-01-09)

4

Thanks Sheshachala for your response.

I checked the DB but the Tables are not created there. There are no tables in both CMS, AUdit schema’s, does this mean my User ID do not have create table privileges …? or is there something else i can do…

Help will be appreciated…

jilanibasha (BOB member since 2006-02-21)

5

Go to CMS -> Configuration Tab -> CMS Database Setup -> Select the third Option(Recreate…) - Specify CMS name , User Name and Password. This will create the required tables in the CMS database.

Start the CMS and try to login with default ‘administrator’ User (blank password)

What is the Database you are using?

b

boanalyst (BOB member since 2004-04-10)

6

Thanks for the reponse.

I installed the software on UNIX Server, where will i find the CMS in it…?

I am using Oracle 9i.

Appreciate your help…

jilanibasha (BOB member since 2006-02-21)

7

Sorry, I was talking about Windows Environment.

Anyway, in Unix Environment to modify the CMS settings, go to the BO Install directory/bobje and run the cmsdbsetup.sh to setup the database.

After this start the server using the ccm.sh

Remember to login as root to do this.

b

boanalyst (BOB member since 2004-04-10)

8

It doesnt mean that your id doesnt have priviliges to write the tables to the database. First check from the server if you are able to ping the database server through a tnsping then ask your DBA if the id had write priviliges on the database.

Sheshachala5 :india: (BOB member since 2004-01-09)

9

If your using Oracle 9i,
check the tnsnames.ora file…
(do a find / -name tnsnames.ora and locate the file)

Then check it and see what the tnsname is.

Should say something like… (the domain is fake :wink: )


SERVER18.SUNOS.NO =
(DESCRIPTION =
	( ADDRESS =
		(PROTOCOL = TCP)(HOST=IPADDRESSTOSERVER)(port=51018)
	)
	(CONNECT_DATA =
		(SID = SERVER18)
	)
)

…then when you do the installation, u enter this SERVER18.SUNOS.NO as TNSNAME.

Also make sure that your variables are set correctly.
A good thing is to load the variables, when the user log in.
(the user which are going to start/run the processes)
Edit the file .profile and add variables here. :wink:

/ Stig Henning

kilko :norway: (BOB member since 2006-01-27)

10

hi to all,

i want to tell you that i had the same problem and error during install BO XI R2 on windows. but the problem that we we install the CMS database (using oracle8) we didn’t enter the right tnsname but we enter the name of the PC where the databases are located… and the installation completed but when we tried to run the CMS, the same errors appeared… and i tried to recreate the CMS database but it took a long time with no response… please i want someone to help coz i should solve the problem tomorrow…

should i reinstall it or can i make somthing to solve it without any extra time

thanks and regards

rawan :jordan: (BOB member since 2006-01-19)

11

Hello jilanibasha,
If you are still having issues with your cms on solaris try the following:

-> vi ccm.config (which is located on the installdir/bobje
-> go to the line that says cmsLaunch and in that line at the end before the -fg type in -trace. So it should look like -trace -fg’
-> write quit, than go into the shell and type in ./ccm.sh -start cms
-> go into the logging folder and you will see the boe*.log file created, open that file up and look for a phrase that states SISController and copy and paste that msg here. It should provide with an english version of why your cms is not starting.

I hope this helps,
Cheers,
http://letstalkcoding.com

thusi02 (BOB member since 2006-06-03)

12

Hi Thusi,

Thxs a lot for posting this information, i was lookingfor how to on the trace the files on, on the linux box and luckily i got your’s
.
Thxs again…

Suresh

Suresh_Kom (BOB member since 2004-10-30)

13

hey boanalyst:
somehow during installation i think my repository tables were installed in a mysql environment instead of the oracle database as i specified during installation (i don’t see them in my bobje tablespace ;-))

i tried to modify the datasource of the cms as you mentionned: run cmsdbsetup as root, but i know receive the message my oracle_home directory parameter is not set…

however, with the bobje user (where this parameter is set) i am able to login to the database using sqlplus (so the oracle settings are correct)

any idea how i can fix this cms data source problem?

thank you very much for the advice (and all others who can help offcourse)

tZetZefLy :belgium: (BOB member since 2006-04-12)

14

Hi,
you should run the dbsetup as your bobje user, as root wouldn’t have the $ORACLE_HOME environment variable set up. You can check by typing

echo $ORACLE_HOME

at the prompt.

Good luck!

moogle :new_zealand: (BOB member since 2006-09-07)

15

I already ran the cmsdbsetup.sh as bobje and as root…
even with bobje, I don’t get my tables inside my oracle tablespace :frowning:

but thx for the suggestion…anyone else an idea?

tZetZefLy :belgium: (BOB member since 2006-04-12)

16

right now my tnsnames.ora file is not situated in the oracle_home directory…could this be the cause why he is not creating the business objects tables?

ps I am able to create a test table in the bobje tablespace via sqlplus on the BO server, so I don’t think this is the problem…unless BO is looking for the tnsnames.ora in the oracle_home directory…

does anybody know this?

tZetZefLy :belgium: (BOB member since 2006-04-12)

17

I stumbled upon this thread while searching for why my repository was never populated with tables during the install. Using your logging advice I came up with the following results.

Specifically the “0509-103 The module has an invalid magic number” message seems troubling. Oddly though while logged in as the BO user id I can run sqlplus and it works just fine.

The file does exist and appears normal (from the outside at least)

I have tried with both Oracle 9 client and Oracle 10 client and switching back to Oracle 9 I was able to start the CMS, then using the cmsdbsetup.sh script I once again get the message about bad magic numbers (even after it worked for starting the CMS)

Our DBA even relinked the Oracle files.

EDIT: On further research it seems to be a 32bit/64bit library problem. Changing my LIBPATH to point to the 32bit libraries gets me further along…

kbrazell :us: (BOB member since 2003-08-19)

18

Hi,

I am trying to install BO XI Release 2 on HP UX (64bit) with DB Oracle 10g.

I am getting a similar error.

When i tried to run cmsdbsetup.sh got the following error

Tue May 08 17:33:45 GMT+0530 (IST) 2007 err: Error: Failed to select data source.
Tue May 08 17:33:45 GMT+0530 (IST) 2007 err: Error description: The new connection string could not be written to the registry.

Appreciate your help :slight_smile:

Thanks

Sanket

spradhan :india: (BOB member since 2005-01-07)

19

Hi Spradhan,

I am also trying to install BO XI Release 2 on HP UX (64bit) with DB Oracle 10g.

Also I met the same problem as you!

How abou you now? Have you resolved it?

Thanks,

jasontai (BOB member since 2006-02-14)

20

Hi jasontai,

No the error could not get resolved. The BO support team tried a lot. We then shifted from HP UX to windows. We are currently testing that out.

Regards.

spradhan :india: (BOB member since 2005-01-07)