firewall settings

[system]

In the configuration of BOXIR2 firewall settings , no changes have been made to the default settings. We are behind a firewall and inorder to allow the users to access applications which all ports have to be open?
6400?
8080?
Also how do i find the ports which are dynamically allocated for the Input FRS and output FRS ? Do i need to reallocate them ? How do i do that?
Any help would be appreciated,
Thanks in advance,
CS

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casey (BOB member since 2006-09-12)

[system]

Hi Casey, not sure in your case what is on one side of the firewall and what is on the other but I would suggest to have a look at chapter 7 of the admin guide (xir2_bip_Admin_en.pdf). It explains different firewall scenarios plus how to make any changes to your XI environment with step-by-step guides.

For example:

This section explains how to configure desktop products such as Desktop
Intelligence and Designer across a firewall.

To specify the request ports for BusinessObjects Enterprise

1. Go to the CCM and stop the CMS.
2. Right-click on the CMS, and then select Properties.
3. Add the following entry at the end of the command field:
   -port :6400 -requestport 6401
4. Click OK, and then restart the CMS.
5. Repeat steps 1 through 4 for the Input FRS but add this entry to the
   Command field:
   -port -requestport 6402
6. Repeat steps 1 through 4 for the Output FRS but add this entry to the
   Command field:
   -port -requestport 6403
   Note:
   • Replace FQDN with the fully qualified domain name of the server running
   your BusinessObjects Enterprise servers.
   • You can use different ports than in the previous examples. However, it is
   not recommended you use port 6400 except as is shown in the example
   since port 6400 is the default port number for the CMS.

To make the required changes on the firewall

1. Go to the area where you specify ports in your firewall software.
   Note: Consult your specific firewall documentation for details.
2. Open the following TCP BI-Directional ports between the server running
   your BusinessObjects Enterprise servers and the desktop:
   • 6400
   • 6401
   • 6402
   • 6403
3. Save your changes.

But there are more examples in that guide. Hope that helps.

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Orange (BOB member since 2006-09-18)

[system]

Thanks a ton. I found the guide. Thank you.
I went through the settings in the guide and one more doubt, the guide does not mention any Port for List of Values. Is it the same port as CMS which will be 6401 or 6400? Or do i just assign a port ?
We are giving the users to deski, WebI applications. Hence they will need the port for the List of Values.
Thanks again,
Casey.

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casey (BOB member since 2006-09-12)

[system]

I dont think you will be using the ‘list of values jobserver’ this server is only used when you schedule Crystal reports documents. List of Values objects that are used in deskI or Webi documents are handled by the DeskI and WebI servers themselves.

Anyway, any server you would want to control, you just specify the -port option on the command line.

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Orange (BOB member since 2006-09-18)

[system]

I am setting up a server configuration. I am supposed to configure server so that it interacts with the client. We have clients who have access to DeskI , Infoview. Clients do not have access to designer or CMC.
After reading the documents, I tried the port option with 6401,6402,6403 port settings in the CMS. But server won’t start.
Do i just set up 6400 and 8080 on the server side to interact with the clients?
On the server side too do i have to set up the 6401, 6402, 6403 for the input RFS, output RFS to interact with the clients across the firewall.
Or do the clients just set this up to interact with the server?
I am a bit confused. Please help.
Thanks,
M

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marym (BOB member since 2006-09-21)

[system]

Hi marym, If you want to know why the server doesnt start, please have a look at the application event viewer, it will show a very clear reason why its not able to keep running.

Your setup seems not too hard: server on one side, then firewall, then machines that need browser access (on port 8080) and deskI (which need to connect to CMS/Input/Output).

So the CMS command line should look like this on the end:
-port :6400 -requestport 6401

The Input FRS
-port -requestport 6402

And finally the Output FRS:
-port -requestport 6403

This should be sufficient, but like I said, first check the app event log and if that doesnt give you any clues, send us the error and copy the command lines and paste them in your reply, so we can have a look at them.

Good luck

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Orange (BOB member since 2006-09-18)

[system]

Hi Orange,
Could you please tell me how i can view the Application event viewer. Is it the same as the event which i find inside the CMC.
Thanks,
Casey.

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casey (BOB member since 2006-09-12)

[system]

Hi Orange,
I tried making the change in the cms with command line
-port :6400 -requestport 6401 . The CMS does not restart after making the changes.I am getting the following error in the windows event viewer.

error : The root server reported an error Internal Error.(Reason:Unknown exception caught in server).
event ID: 35101.
Category:Services
Source::BusinessObjects_CMS

error: The root server reported an error initialization Failure.(Reason:Internal error. An unknown exception has occured).
Source: BusinessObjects_CMS
Category: Services
Event ID: 35101

I have not made any changes in the Input FRS or the output FRS.
Any advice is much appreciated.

Thanks in advance,
M.

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marym (BOB member since 2006-09-21)

[system]

I got the stuff running. Well the reason why i got the error was that the domain name was getting taken as the port number. I guess the reason was that i was putting in a different syntax than the one specified for our type of firewall setting. Hence getting those wierd messages.

Thanks,
mary[/quote]

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marym (BOB member since 2006-09-21)

[system]

Hi Marym,

Can you give us the brief explanation for your resolution.

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prasad v (BOB member since 2007-07-15)