Which version of JRE is supported for WebI XI 3.1 SP2?
Where do i get this information? Does SAP have any compatibility/incompatibility document?
I need to make sure that I am running the right Java version as I am getting Java heap space error and my reports are hanging for ever.
Thanks!!
adbas (BOB member since 2010-01-12)
The Supported Platforms document is available on the SAP web site under “Help and Support” > SAP BusinessObjects Support.
You will need a login ID for the site though. You can get one from SAP if you have a current support contract.
I just checked the SAP Web Site and found the documentation for the supported JVM. It states for IE 7 1.6.0_02+ and for IE 8 Sun 1.6.0_xx. I know for a fact that 1.6.0_20 doesn’t work. I think BO needs to be a little more specific in their documentation. I also could not find a concrete answer on their SAP Forums.
Anyone have an answer on the latest support JVM for BO XI3.1 SP2 FP2.5?
mcliffordgoo 
(BOB member since 2003-02-13)
We are on 1.6.0_3 since last few month. We are going to test 1.6.0_18 shortly.
BOisBest 
(BOB member since 2004-04-05)
The Supported platforms documentation states
IE 6.0 SP2 Sun 1.5.0_xx
Sun 1.6.0_02+
IE 7.0 Sun 1.5.0_xx
Sun 1.6.0_02+
IE 8.0 Sun 1.5.0_xx
Sun 1.6.0_xx
However when a user tries to access the Query Panel it insists on installing 1.6.0.3 ???
adrian.rutter 
(BOB member since 2002-08-21)
Uninstall all the orther version of jre and deactivate the java update from the control pannel
Bobj_helper (BOB member since 2010-05-10)
adrian.rutter,
their documentation is not up to date. 1.6.0_3, 1.6.0_11, and 1.6.0_13 work I am not sure with higher versions. I do know we have had some issues 1.6.0_19.
mcliffordgoo (BOB member since 2003-02-13)
We are on the same BO version, and it seems to work fine up to Java version 1.6.0_17 (update 17) but we have issues with later versions.
Thanks
Bobber (BOB member since 2009-08-28)