XI 3.1: how to tell version number on server?

server administration XI Server Discussion
1

I am aware of Mark Chladny’s post on XI 3 version numbers, http://www.forumtopics.org/busobj/viewtopic.php?p=693096&sid=63359963071efbb5d17913f428846fbb.

I would like to know the exact version number installed on the server since I believe it may not match the Deski client which I have installed and we are getting regular unhandled exceptions in the clients. The Deski clients show 12.4.0.966, which is XI 3.1 SP4.

“About” in the CMC shows “Product: 12.1.0 © Copyright 2010 SAP AG. All rights reserved”, but I believe that shows for a number of the subversions so is not helpful. Same from Infoview.

Someone in IT has reported that they saw “12.3.0:601”, somewhere on the installation. Would this definitely indicate that the server has not been brought up to SP4? (To me that looks like SP3.) Subsequent to telling me that he sees “12.3.0:601” he says that SAP says seeing that version number on the product is not incompatible with the server having been patched to SP4.

Helpfully in XI R2 one could see exact version numbers in the CMC. I’m not sure how it’s an improvement to remove that feature…

My question
I would rather see with my own eyes what the version number is on the server. Is there any way of doing this without logging into the server itself? Also, is “12.3.0:601” visible anywhere on the server after applying SP4?

In CMC I see preferences rather than “settings”, as Mark suggests, and none of them offer version number information.

Dave

alibi :uk: (BOB member since 2009-10-21)

2

I’ve been rolling out an XI R3.1 deployment and lost track of what patching I’d done to a server. The only place I could find the version number was under Setting in the dropdown menu in the CMC, and once I’d patched to Service Pack 4, the product version is: 12.4.0.966.

HTH

ChrisOnesBroken :uk: (BOB member since 2011-06-08)

3

I don’t have rights to that I guess as “Settings” isn’t listed on my dropdown, unfortunately.

alibi :uk: (BOB member since 2009-10-21)

4

Eventually we persuaded someone with admin rights to go to the Settings menu. And it was SP3, as earlier information indicated.

Still it would be helpful to know how else a developer lacking those rights can find out the server version?

alibi :uk: (BOB member since 2009-10-21)

5

If you have access to Query Builder you could run the following

select si_name, si_metrics from ci_systemobjects where si_server_kind = 'aps'

You will see a couple lines with version numbers, such as 12.4.0.966 for 3.1 SP4.

If that doesn’t work write a utlility using the SDK to get the same information. You could do it with VBA in Excel or .NET or Java, all depends on your knowledge.

You can take your version number and look here for the information.
https://bobj-board.org/t/149027

jwhite9 :us: (BOB member since 2006-07-28)

6

OK, I found querybuilder at http://ourserver:ourport/AdminTools/querybuilder/ie.jsp
however running your query produces only the following:

PROPERTIES
SI_NAME CentralManagementServiceContainer

No version information.

I do know some VBA and Java but haven’t used them with Business Objects yet… I will assume that’s the only way for a developer to get this.

Strange that there isn’t a native function call in Business Objects which returns the full server information.

Dave

alibi :uk: (BOB member since 2009-10-21)

7

looks like it picked up the service container - try this -

select si_metrics from ci_systemobjects where si_progid =‘CrystalEnterprise.Server’ and si_server_kind=‘aps’

else if you have access to CMC, in the servers area, go to the properties of your CMS and view the metrics there, version is listed.

smruti.panda :india: (BOB member since 2011-11-11)