[XI 3.1] ERROR Couldn't logon to CMS (STU00152)

Hi,

As the WIPS was not running on BO server I run following commands:

./ccm.sh -stop all -cms myserver:6400 -username Administrator -password zaq1plm
./ccm.sh -start all -cms myserver:6400 -username Administrator -password zaq1plm

After tis I tried to run below given command:
./ccm.sh -display -cms myserver:6400 -username Administrator -password zaq1plm

However I got error as follows:

err: ERROR Couldn’t logon to CMS (STU00152)
err: Error description: The system myserver.com can be contacted, but there is no Central Management Server running at port 6400.

I also tried to enable the server but still received same error message.

I am using Solaris platform so want to know how to start CMS?


jayesh_deshpande (BOB member since 2009-07-21)

Check if the DNS is available and restart the BOXI3.1 servers, being sure that no BO processes are running.

In order to avoid issues related to a downtime of the DNS, insert the hostname resolution of the machine where the CMS DB resides:

Edit the “hosts” file in the /etc directory of the Unix server where BOXI3.1 is installed
Insert the IP address, <hostname.localdomain> , of the machine that is hosting the CMS database
start the BOXI3.1 servers and tomcat (if used)
If BOXI3.1 is configured as a cluster installation, edit and add in the “hosts” file the name resolution of all the nodes that are part of the cluster.


Shane Graser
www.datamanagementgroup.com
“Transforming Data Into Information”


Shane.Graser :us: (BOB member since 2010-06-28)

Hi,

Thanks for the reply.

I checked “hosts” file. There I found the entry as you specified to do. I again tried to restart BO server however it again showing same error when tried to check the running services through command prompt.

I am really stuck…
:hb:


jayesh_deshpande (BOB member since 2009-07-21)

R u able to solve this issue I am facing the same


manant25 :india: (BOB member since 2005-10-06)