Hi,
I am using XI R2 trial version and when I have tried to login today, Java infoview pops up with a window ‘XDB’ asking for userid and password. Its not accepting the Adminstrator user with blank password.
Is this due to licence expiry? Or something else?
I am using MySQL for repository. I suspect it is to do with the licence expiry, but not sure how to check and update with another licence.
Please anyone can help.
Regards
laurensm (BOB member since 2007-08-09)
The Administrator ID can ALWAYS log into the CMC, even if licenses are expired. You would need to use the CMC to update the licenses anyway. Also, assuming it is an expiration issue, it needs to be THE Administrator ID, not just a member of the Administrators group.
Dwayne Hoffpauir 
(BOB member since 2002-09-19)
XDB sounds like something in Oracle (is that the XML DB?) and not at all core BO stuff…
You explained the problem happening with Infoview, what happens with CMC?
Orange 
(BOB member since 2006-09-18)
No clue whats gone wrong, tried all these ways, but dating system date back previous month makes it working. And checked in CMC that the licence got expired.
But again when I have tried today, its same problem.
When I launch Admin console a pop-up window with XDB asks for user name and password. With Administator and blank password gives a message ‘Unauthorized’.
Any help.
laurensm (BOB member since 2007-08-09)
If it is a trail version, that means it is not a production system, right? In that case, why don’t you just reinstall the application?
substring 
(BOB member since 2004-01-16)
Thought it would be already in register and wouldn’t work.
I have tried re-installing, but its same problem. Please can anyone help.
the pop-up dailog box appears
‘connect to User’
XDB
User name:Adminstrator
passowrd : Blank
gives… UNAUTHORIZED message.
Thanks
laurensm (BOB member since 2007-08-09)
Sorry to repeat myself, but XDB is not a Business Objects message. Can you send us a screenshot?
Also when does this happen exactly? When you try to open the admin launchpad URL (just a HTML page) or when you try and open the logon screen to the Central Management Console.
Also, when you go to the Central Configuration Manager are all the servers in a “running” (most importantly, the CMS)?
If so, then click on the button ‘Enable/Disable servers’ in the toolbar which will ask you to logon using the Enterprise administrator account. Can you logon here?
If you can logon using the CCM, but not the CMC, then there is something wrong with the web/application server.
So, please check the CCM first and send us that screenshot together the exact information about what page you are trying to open.
Good luck.
Orange (BOB member since 2006-09-18)
Hi Orange,
Yes, you are correct XDB is something to do with Oracle. I use Oracle 9i and it comes with XDB. Apache and XDB are trying to share same port and when I try to launch admin launchpad or CMS, I get that message.
The way I resolved is I started Apache first, then Oracle and lastly Oracle HTTP. Now I don’t get that message anymore. But I am sure this is not the standard way to fix this. I tried to use dbms_xdb.cfg_update to change the port, but doesn’t work for me.
If anyone is aware permanent solution, please share.
Many Many Thanks
laurensm (BOB member since 2007-08-09)
Why is Oracle sharing the same port? Why do you have to install XI on the Oracle server? Database should reside on a database server and application should be on an application server. They don’t belong in the same box.
substring (BOB member since 2004-01-16)
I choose Oracle for Repository and Auditing databases. At the time of install didn’t know that Oracle is going to share the post with Tomcat.
Any solution?
Is there anyway to check that Oracle and Apache Tomcat are using the same port for e.g. 8080?
Looks like no one had this problem !!
laurensm (BOB member since 2007-08-09)
To be honest, i think a number of people will have had the same problem but used either their Oracle guru or Google to help them out. 
When I just googled on “oracle port 8080” the third link on the first page (titled “Change XMLDB Port”) shows you the solution.
the next one explains things even more in detail:
This, and other pages, all use that same command but make sure you are connected to oracle.
The way to check active ports is to use the ‘netstat’ command.
Now, I dont use Oracle http server so I cant vouch for these commands but seeing that all sites name the same command I have a feeling you are not doing something correctly in the process. However, for a faster solution you might want to ask an Oracle forum this question rather than a BO forum.
Orange 
(BOB member since 2006-09-18)
Hi Orange,
Tried them, but not working. Re-installed with default MySQL as Database and default Tomcat that come with BO. Now I get the following error when I click on InfoView hyperlink on admin launch pad:
HTTP Status 404 - /businessobjects/enterprise115/desktoplaunch/
type Status report
message /businessobjects/enterprise115/desktoplaunch/
description The requested resource (/businessobjects/enterprise115/desktoplaunch/) is not available.
Apache Tomcat/5.0.27
Any help.
Regards
laurensm (BOB member since 2007-08-09)
Please create a new thread, cause this is a completely unrelated issue.
Something went wrong during your installation, that much is clear. Do a clean uninstall (see the tech support site for an article on how to do this) and make sure tomcat gets uninstalled as well. Completely.
Please reinstall afterwards.
Orange (BOB member since 2006-09-18)
Hi Orange,
Thanks for your patient replies.
I got around this problem with uninstall and re-install by changing the default port for Apache. It works fine. And Oracle is not running, especially HTTP server, not sure whether it makes any difference.
Thanks again.
Regards
laurensm (BOB member since 2007-08-09)
Moderator Note: Splitting port issue into seperate topic, as it is unrelated to the original discussion in this thread.
MichaelWelter 
(BOB member since 2002-08-08)
Dear Sir, The question was about popup window and XDB and solution to both is related to port number. They just need to change the port number in server.xml and restart tomcat and user same changed port for launchpad.
If this belongs to other thread then please move there.
Thanks,
Architect2009 (BOB member since 2005-10-26)