WIJ 20002 xml Parser Problem - Rich Client

building reports webintelligence
1

Hi,

I have a problem with the rich client on a new installation:
Business Objects Enterprise XI 3.1 SP3 on Windows 2008 Standard.

If I connect with the rich client "import document"is disabled.

if I try to create a new document from the rich client it returns the error below (I used the rich client on two workstations):

WIJ 20002
Version: null
Analisi dello stack:
java.lang.RuntimeException: java.lang.RuntimeException: XML parser problem:
XMLJaxpParser.parse(): Element type “ABOUT_Patentnumbers” must be followed by either attribute specification, “>” or “/>”.
at com.businessobjects.wp.xml.jaxp.XMLJaxpParser.parse (Unknown Source)
at.com.businessobjects.webi.richclient.XMLviaOccaRC.getServerConfiguration (Unknown Source)

:hb: :hb:

Have you any solution? :crazy_face:
error.png

diegoBOB :it: (BOB member since 2008-01-02)

2

Check all your services are enabled and up and running.
Check you are using a supported version of Java.

Can you create documents in Infoview?
Are you doing this using the administartor account?

Mak 1 :uk: (BOB member since 2005-01-06)

3

Yes, all services are running as from image.

Yes, I can create a new report in InfoView.

Yes, I use administration account.

Other ?? Thanks
services.png

diegoBOB :it: (BOB member since 2008-01-02)

4

Mak has asked about the version of Java you are using.

Can the same report opening from some other machine having different java version?

lnarayanan86 :india: (BOB member since 2009-08-05)

5

Yes, I already tried it on 3 machines, including the server.

I have used versions of Java: 1.6.0_14 and 1.6.0_03…

:hb: :hb:

diegoBOB :it: (BOB member since 2008-01-02)

6

Can you change your preference to Java Report Panel and try opening report…

Also check whether the universe used in report is locked by someone…

lnarayanan86 :india: (BOB member since 2009-08-05)

7

I also restarted the server, but without success :hb: :hb:

I discovered that the problem is related to version 12.3.0 build 601, while working with version 12.1.0.882.

The client 12.1.0.882 works fine on the server the same version, but the client 12.3.0 build 601 does not work.

(The error returned is always the same)

Can you help me? :crazy_face:

diegoBOB :it: (BOB member since 2008-01-02)

8

Same problem, with same version. New installation on a fresh server win2003
I can create a WebI report in InfoView and than import via rich client, but when opening the report i get the error…

please help.

Thanks

rpenna :it: (BOB member since 2008-02-05)

9

I would suggest getting in touch with SAP directly, with regards to this.

Mak 1 :uk: (BOB member since 2005-01-06)

10

The fixpack 3.5 client resolves the problem.

Give me some points. thanks :slight_smile:

:wave: :wave:

diegoBOB :it: (BOB member since 2008-01-02)

11

Thansk for the update.

Kudos points are non existant in B :mrgreen: B, we do it for love :slight_smile: .

Mak 1 :uk: (BOB member since 2005-01-06)

12

I wanted to get points for this topic, not personal

:flush:

diegoBOB :it: (BOB member since 2008-01-02)

13

Hi diegoBOB, thank you very much, you solve my problem!! :wave:

bagnino :it: (BOB member since 2008-05-26)