Hello,
Whenever I send documents to WebIntelligence via Doc Agent Server, I am unable to view the reports in WebI. When I open them I get a “This page is empty” error. BO tech support says that this is a known bug (although I am not sure which piece of software is the culprit).
Is anyone else having this same issue? If so, do you know of any workaround? Thanks.
Chad Berghorst
Gordon Food Service
Listserv Archives (BOB member since 2002-06-25)
Whenever I send documents to WebIntelligence via Doc Agent Server, I am unable to view the reports in WebI. When I open them I get a “This page is empty” error. BO tech support says that this is a known bug (although I am not sure which piece of software is the culprit). -----------------------------------------------------------------------------------------------
The work around is to hit the refresh button and this will refresh the panel and you should be able to view the reports.
This solution stinks!! We had raised this problem during the beta test but it went unnoticed. The recommendation given to BO was to refresh the Corporate Docs, and Universes on OPEN.
Sincerely,
Thomas Nather
Penske Logistics
email: Tom.Nather@Penske.com
Ph: 216-765-5787
Fax: 216-765-5666
Listserv Archives (BOB member since 2002-06-25)
On Mon, 16 Nov 1998 08:03:37 -0500, Tom Nather Tom.Nather@PENSKE.COM wrote:
The work around is to hit the refresh button and this will refresh the panel and you should be able to view the reports.
This solution stinks!! We had raised this problem during the beta test but it went unnoticed. The recommendation given to BO was to refresh the Corporate Docs, and Universes on OPEN.
Thanks for your reply. Since refresh works for you, we must have something else wrong with our configuration. If I open a BO 4.13 doc which I have sent to my inbox via Doc Agent Server, I get the “This page is empty” error. When I hit refresh, I get a “can’t bind to report server (returned by function Import Report)” error. Hitting refresh again causes the same error except it is returned by the “Get list of OLAP Security Prompts” function.
If I publish the doc to Corporate Docs and try to open it, I get a “Communication error Unable to open document (returned by function Import Report).” Refreshing here gives me another “can’t bind to report server” error. Also, I notice that the size of the doc in Corporate Docs in only 1K compared to the original size of 51K in my inbox. Finally, I am not able to save the doc to Personal Documents.
I imagine all of these issues are related. Is this just a matter of tuning the system or is it more serious than that? Our main need is to feed WebIntelligence with reports coming from Doc Agent Server, so we are very interested in getting this working. Are we close?
Chad Berghorst
Gordon Food Service
Listserv Archives (BOB member since 2002-06-25)
I get a “can’t bind to report server (returned by function Import Report)” error. Hitting refresh again causes the same error except it is returned by the “Get list of OLAP Security Prompts” function.
Chad, We were getting the same error “can’t bind to report server (returned by function import Report)” when we tried to refresh a report that was sent to corporate or the personal in box from a BO 4.1.2 or 4.1.3 client.
What we had to do was re-install webi using an ID that has a local admin right on the machine. The important thing is, this ID, besides having the regular local admin rights on the machine, it should also have:
Hope this helps.
Yelak Biru
Frito-Lay Inc.
Listserv Archives (BOB member since 2002-06-25)