WebI Rich Client Import Error

building reports webintelligence
1

Can someone help or offer some advice?

When I try and Import a WebI report from CMS into Webi Rich Client and click on ‘Open All’, I get the following error message:

The document cannot be created or opened. The error code is: FILE NOT FOUND

When I check the userDocs folder, the report has been imported successfully and can be manually opened successfully.

My default User Documents folder is set to my Documents folder on our network. When I change this to a local drive (for example, C:\Windows\Temp) the ‘Open All’ works without error.

Why am I getting an error when opening this report from the network location? A technical explanation would be appreciated.

Thanks

robbs :uk: (BOB member since 2006-05-29)

2

Got a very speedy response for this topic from SAP:

Cause for this error is following:

  1. Web Intelligence Rich Client is reading the first slash as an escape character, so it’s changing “\network\dir” into “\network\dir”, which Windows is interpreting as “C:\network\dir”.

  2. Therefore Web Intelligence Rich Client is unable to find the location of the user documents and is not able to write a local copy there when opening an imported document.

This issue is going to be fix in BOXI3.1 SP2, which is been releasing in mid of July.

robbs :uk: (BOB member since 2006-05-29)