WebI Report Timed out

security CMC
1

Hi,
My users are timing out exactly at 20 minutes when they are running the reports which takes more time.

I have the below settings in web.xml

<session-config>
    <session-timeout>60</session-timeout>    <!-- 60 minutes for session objects -->
</session-config>

And My WebI server properties has a parameter says “Idle connection time out : 20 minutes”. I can try this but this requires restarting the server and would like to check before I do that.

If I extend this value, will my issue be resolved? Please suggest.

Thank you

selvaips (BOB member since 2005-05-03)

2

Changing the Web Inteligence service property ‘Idle Connection timeout’ should work for you. But it may affect the performace of the Enterprise server.

vinod_menon :india: (BOB member since 2007-04-09)

3

Thank you Vinod for your response.
Haven’t changed the value yet. Shall keep you posted.

selvaips (BOB member since 2005-05-03)

4

Perhaps, Did you checked this option in the universe designer “Limit execution time to a specified value” under the Controls Tab of the Universe Parameters?
Thanks…

JohnJustus :us: (BOB member since 2007-06-25)

5

In Universe limit execution time is set to 180 minutes.

Between what is the difference between setting the time out in web.xml and WebI server property -Idle Connection timeout?

selvaips (BOB member since 2005-05-03)

6

I have changed the Idle connection time out parameter to 60 minutes but its still timing out after 20 minutes.

the changes were done in two places.

  1. WebI server property -> idle connection time out
  2. web.xml as mentioned above.

Am I referring wrong places for making this to work? Please suggest.

selvaips (BOB member since 2005-05-03)