WEBI login problem

I’ve installed WEBI 2.0.1 and successfully started the WEBI Administrator.

When users log in they get the following error:

The Login call has brought a non CORBA exception

I’ve checked to ensure I can connect to the repository using full client, the BOMain.Key is in the correct location in the WEBI directory.

Any help is very much appreciated.
Thanks in advance

Min :frowning:


Listserv Archives (BOB member since 2002-06-25)

Do you have other boxes in your ‘cluster’ that may be offline?

I am used to seeing that in the context of the cluster manager is not able to communicate with a node…

Brent : ( (sad for min)

I’ve installed WEBI 2.0.1 and successfully started the WEBI Administrator.

When users log in they get the following error:

The Login call has brought a non CORBA exception

I’ve checked to ensure I can connect to the repository using full client,
the BOMain.Key is in the correct location in the WEBI directory.

Any help is very much appreciated.
Thanks in advance

Min :frowning:


Listserv Archives (BOB member since 2002-06-25)

Assuming that there is only one other box in the cluster, if you want to remove that box out of the cluster, what do you do ?


Listserv Archives (BOB member since 2002-06-25)

Stop the WebIntelligence services on that box and the CM won’t see it.


Listserv Archives (BOB member since 2002-06-25)

From what I remember, this is caused by a memory issue. You need to find
the SERVCONF utilty. Run it and set the non-interactive heap to at least 1024. The software wants to set it to 512, but that isn’t enough.


Listserv Archives (BOB member since 2002-06-25)

Brent

WEBI has been installed as a stand alone system

Min :expressionless:

Do you have other boxes in your ‘cluster’ that may be offline?

I am used to seeing that in the context of the cluster manager is not able
to communicate with a node…

Brent : ( (sad for min)

I’ve installed WEBI 2.0.1 and successfully started the WEBI Administrator.

When users log in they get the following error:

The Login call has brought a non CORBA
exception

I’ve checked to ensure I can connect to the repository using full
client,
the BOMain.Key is in the correct location in the WEBI directory.

Any help is very much appreciated.
Thanks in advance

Min :frowning:


Listserv Archives (BOB member since 2002-06-25)

Hi,

I am new to BO and WEBI and was wonder if anyone out there can help me with a WEBI login problem (TIA).

I’ve just installed WEBI 2.6.2 on WIN2000 Server, copied a BOMain.Key into the LocData directory. I am also using BusinessObject standard Authentication method.

But when I try to login to WEBI, I get the message

"Please contact your administrator.
Back to WebIntelligence Home Page "

After checking the internal log files I found the error

[E:\samba\Darwin\dwbo\boinscod.cpp : 2018] User = unknown, Session ID = EN53CF3076QT10, Can’t get USER and PASS in session !!!

I am at a lost to where to start looking. Can anyone help.

Thanks
Binh


Listserv Archives (BOB member since 2002-06-25)

Binh,

On your webi server, can you use the BO client (i.e. can it connect to the repository?). Another thing to check, does the user that you used for the server have all the right privileges? Especially “log on as a service”, “log on a batch job”, since these are advanced user rights so you don’t see them if you didn’t check that “show advanced user rights” box.

You can also search the BO knowledge base, I know there are some answers to this problem there as well.

Good luck,
Marianne


Listserv Archives (BOB member since 2002-06-25)

Just guessing here, but you don’t mention actually seeing the login box when you click the big blue button. Could your web site be using NT Challenge/Response security? You have to set this explicitly in the IIS admin, in addition to setting the standard auth method in the WebI admin tool as you indicated.


Listserv Archives (BOB member since 2002-06-25)