WebI Connections and Infoview

general discussion
1

Hello.
I have a question:
Does InfoView use a WebI connection while it is starting?.

We have chage access mode to our application. Now, we start InfoView when user run a report. And Now we have begun to get the error message
“RWI 00239 Maximum number of connections reached”.

Thanks

josemave :es: (BOB member since 2010-12-07)

2

Hi josemave,
WELCOME TO B :mrgreen: B
Simply put, Infoview is the portal where ALL of your content …deski, webi, crystal etc… can be viewed by whom ever with proper authorization. If your Bussiness Objects was installed correctly, there is no seprarte connection that you need to establish to view a webi doc once it has been exported properly to your CMS: the server where your documents reside among other things…i.e. what your viewing via Infoview.

As for your error, this should help:

katullus :us: (BOB member since 2009-08-21)

3

Hi.
Thanks by your reply Katallus.

I think that i don’t know to explain well the problem. Perhaps the language. :smiley:

There is a maximun number of connections simultaneous for run webi reports. Right?.
My question is: When Infoview start gets one of this connections?.

ie: If I have 20 available connections in one server and I start 21 infoview sessions at the same time, the last one fails?

josemave :es: (BOB member since 2010-12-07)

4

Jose, The Infoview sessions are separate from Webi connections. So if someone logs into Infoview by default it should not open a Webi connection, until that user opens a Webi document.

However, some users may have their My Infoview page set to open and refresh Webi documents, so in those cases you may be getting the additional Webi connections.

b_demann :us: (BOB member since 2003-03-20)

5

OK, Thanks b_demann
Another question:
RWI 00239 Error is caused by the Webi Connections has been exhausted, Right?.

Could also be caused by having reached the maximum number of InfoView sessions?

Is there a limit for InfoView Sessions?

josemave :es: (BOB member since 2010-12-07)

6

It shouldn’t have anything to do with Infoview sessions, but then again the error messages have a reputation.

Go into the CMC and the Servers section, then right click on a Webi processing server and select Metrics to see how many connections are open on the Webi server. The default max setting I think is 50, if you are anywhere near that on any of your Webi servers you could get that message. If you see this in scheduled jobs, check the Max jobs for the Adaptive Job servers.

Infoview sessions may be limited by your license agreement, so look into what license you have, and compare to the Infoview session count.

b_demann :us: (BOB member since 2003-03-20)

7

Every time you open a webi report, you start a session with one of your webireportserver processes - those have max sessions (used to be called max WIQTs). I think the default for that is pretty low, maybe 20. You can either clone this processes or bump that number up. Or both.

Also, the time they stay open can be a problem - if you “hang on” to them too long, you’re wasting sessions that could be used by others.

Good luck!
B

bdouglas :switzerland: (BOB member since 2002-08-29)

8

Hello.
Three more questions.
[list]Has WebI session an expiration time?
How can I change this expiration time?.
When a report is closed, is WebI session log out ?
[/list]

josemave :es: (BOB member since 2010-12-07)

9

Hi,

Do you have the .NET version of Infoview or Java version.?

Regards,
Siva.M

looksmee :uk: (BOB member since 2006-02-08)

10

It´s Java Version.

josemave :es: (BOB member since 2010-12-07)