Another WebI installation, more problems…
Has anyone received the error message “Cannot Connect to Cluster Manager”? The NT id I login with has all the appropriate priviledges. Curiously though, the oad.exe process is not running although the WebI services start successfully. When I try to stop the services it is unsuccessful and I have to logout and log back onto the server. Any ideas?
Thanks!
Jodie
Listserv Archives (BOB member since 2002-06-25)
I’m also running into the same problem. If I try to go through Administrator over the java interface through IE I continually get Cannot Connect to Cluster Manager. If I try it from the server it can connect. oad.exe is also running on the server when I try to connect. I was able to login without any problems…I think my problems arose when I went to 5.01 from 5.00.
Ian
Jodie.Schott@DISNEY.COM 02/22/00 09:51AM >>>
Another WebI installation, more problems…
Has anyone received the error message “Cannot Connect to Cluster Manager”? The NT id I login with has all the appropriate priviledges. Curiously though, the oad.exe process is not running although the WebI services start successfully. When I try to stop the services it is unsuccessful and I have to logout and log back onto the server. Any ideas?
Thanks!
Jodie
Listserv Archives (BOB member since 2002-06-25)
Did you verify that the webi services are connecting with the correct user? The error guide says to verify that the user spec’d in your services login has the login as service, act as part of the operating system, logon as a batch job… Is that set for both webi services?
Also, did you create a new user here? most of the time the user is forced to change the password on login - a lot of times this works ONCE, but then fails because the login / password is incorrect.
Good luck
Brent
Another WebI installation, more problems…
Has anyone received the error message “Cannot Connect to Cluster Manager”?
The NT id I login with has all the appropriate priviledges. Curiously
though, the oad.exe process is not running although the WebI services start
successfully. When I try to stop the services it is unsuccessful and I have
to logout and log back onto the server. Any ideas?
Thanks!
Jodie
Listserv Archives (BOB member since 2002-06-25)
Ian & Jodi,
What versions of BO & WEBI are you using?
Aris
Listserv Archives (BOB member since 2002-06-25)
5.01 AND 2.51
Ian Humphries
Decision Support Specialist
PowerQuest Corp.
Phone : (801) 705-8527
Fax : (801) 705-4527
Email : ian.humphries@powerquest.com
ArefiA@NNSY.NAVY.MIL 02/22/00 10:43AM >>>
Ian & Jodi,
What versions of BO & WEBI are you using?
Aris
Listserv Archives (BOB member since 2002-06-25)
Jodie:
If this is a new installation, check the machine and verify that it only has one network card and adapter installed.
-right click on Network Neighborhood
Next
-Click on the protocols tab.
-double-click on the tcp/ip Protocol
-select the drop down box and verify that there is only one adapter to select.
If there are more, remove all except one and reinstall webi
Cheers,
Ketan
Listserv Archives (BOB member since 2002-06-25)
That was it Ketan! There were two adapters installed. I removed one, uninstalled and reinstalled webi and everything is working fine now.
Thanks for your help!
Jodie
Listserv Archives (BOB member since 2002-06-25)
Eek! Multi-homed traumas…
you CAN turn the adapter back on after the install - if you do, please report back to the listserv how it works, under 2.0x this caused a lot of problems…
we have had a 2 nic’d server* in our test environment, but it doesn’t have any nodes attached, so I don’t know if this works better yet - it’s supposed to, but I would feel better if I had some feedback.
Thanks,
brent
That was it Ketan! There were two adapters installed. I removed one,
uninstalled and reinstalled webi and everything is working fine now.
Listserv Archives (BOB member since 2002-06-25)