I am the only person that maintains this server - I can guarantee that no BusinessObjects (or Tomcat) changes have been made. It’s possible there have been some external changes (network?) that I’m unaware of.
For a number of months, our LiveOffice installation has been working fine. Suddenly - and with no obvious cause - LiveOffice web services validation now fails on at least 2 clients.
Our web services URL is as follows:
http://:8080/dswsbobje/services/session
This has been working, unchanged, since I set it up months ago.
If I change the URL to point to our test environment, it works fine:
http://:8080/dswsbobje/services/session
The 2 environments should be identical.
This has stopped working in our live environment as of today (Tuesday). The last significant event was a restart of the BOBJ system (including Tomcat) yesterday evening - it might be that the Web Services problem started after that, but the first report of a problem I had was at around lunchtime today. I tried stopping Tomcat, clearing Tomcat cache, then restarting: the problem persists.
If I launch http://:8080/dswsbobje/ in a browser, I get the Axis welcome page. If I click on “Services”, however, I get an internal server error.
Any ideas how I can troubleshoot this? Any logs I can enable either within BusinessObjects or on Tomcat that will help me trace this?
BOBJ XI 3.1 SP2
Tomcat was installed with BOBJ
Windows 2003 environment
MS Office 2003 SP2
Thanks!
Dan.
gutted (BOB member since 2002-10-10)