Users have problem with prompts

building reports desktopintelligence
1

Hi All ,

I have a report which is perfect when I run it on my machine, but when one of my users try to refresh the report, 2 prompts out of 5 do not work. The “values” button on the prompt window get greyed out and deactivated.He cannot get any List of values displayed. Can someone help me to resolve this.

i am working on BO6.5

thank you

rajchowdary81 (BOB member since 2007-02-01)

2

Have you tried searching this forum? Lots of people have experienced this problem before. Try searching for this:

prompt*greyed

jac :australia: (BOB member since 2005-05-10)

3

Also, try to import a copy of the universe and see if you are able to overwrite.
If not, then check to see if the values are displayed at the Universe level when you click on the Display button in Object Properties.
-Subah.

Subah :india: (BOB member since 2005-05-17)

4

One of my users experienced the same and it turned out that the location of the LOV was on a readonly network drive …

HenkK

HenkK :netherlands: (BOB member since 2004-03-02)

5

thank you for replying , can you tell me a bit more in detail…

Raj

rajchowdary81 (BOB member since 2007-02-01)

6

Each BO full client can set its Universe directory. In subdirectories below this the LOV files are placed. If that directory is readly the files cannot be created! If they point to a network directory try creating a file, if an error occurs then it’s readonly.

HenkK

HenkK :netherlands: (BOB member since 2004-03-02)

7

Hi Henkk,

We are also facing the same issue. Can you please elaborate you answer. what is the location of LOV in installation directory.
Do i need to share my Directory where application is installed.
Many thanks in advance.

Regards
Navneet Kaur

Navneet Kaur (BOB member since 2015-11-18)

8

You’re replying to a post from ten years ago. :slight_smile:

What version of BO are you on?

9

Hi Henkk,

Thanks for replying :slight_smile:
We are on BI 4.1 Sp08 Patch 3.
First issue:- The prompt option for some of the reports is greayed out. user is not able to modify he report.
But if we import report to rich client and refresh for 2 minutes and save it back to repository then its working fine. we cannot do the same steps for 600+ reports also, we are not sure how many reports have been affected.
Second Issue:- If user create new copy of the existing report , then while scheduling prompt option is not available, but if we do the same steps. Prompt option is available for scheduling.
We have recently migrated from BI 4.1 SP5 patch 13 to 4.1 Sp08 patch 3, after that we are facing the issue.
It would be great if you can help me to resolve the issue.
Many thanks in advance.

Regards
Navneet Kaur

Navneet Kaur (BOB member since 2015-11-18)

10

You’ve replied to a post in the Desktop Intelligence forum, which I wouldn’t imagine that you’re using, so will get little help in here. :0

If you have two issues, I’d say that you’re better off creating two separate threads in the Webi forum and have more people view them.

11

Hi Henkk,

Sure i’ll open a thread in web intelligence forum.
Please let me know if you are familiar with this issue which can help me .

Regards
Navneet Kaur

Navneet Kaur (BOB member since 2015-11-18)

12

Link to thread opened by me.

Regards
Navneet Kaur

Navneet Kaur (BOB member since 2015-11-18)