unblocking: 6402 and 6403 ports

building semantic layer
1

Hi,

Working in BO XI3.1:
Can we unblock 6402 and 6403 ports by our self in our local machine, since I facing login issue with desginer and DI but WebI is working fine.

If yes, please let me know how? It will be a great help.

Thanks.

Manju.Shanmuagvel :india: (BOB member since 2009-04-24)

2

I’m not sure what you mean by unblocking a port.
but if you feel that a port has been occupied and you want to free it then let me know.

But why exactly you want to do that??

Cheers,

shiva.tomar (BOB member since 2007-10-05)

3

I’m getting the following error, when I login to Desginer or DI.

Cannot access the Repository (USR0013)

[repo_proxy 13] SessionFacade::openSessionLogon with user info has failed(Transport error: Communication failure.
(hr=#0x80042a01)

When I contacted SAP BO support team, they told me that may be due to some firewall installations/updates, these ports got blocked and need to unblock it as BO communicates through these ports. For that I contacted Admin team, but they are taking long time. So I thought to do it myself but don’t know how :(. Even I don’t know what block is meant exactly.

If you have any idea. Please help me.

Manju.Shanmuagvel :india: (BOB member since 2009-04-24)

4

ok if it means to free the ports of any processes running on it then:

In Windows Command prompt:
netstat -ano

In UNIX
lsof -i -n | egrep ‘COMMAND|LISTEN’

Now to kill the process
In Command prompt
taskKill pid

In UNIX
Kill -9 PID

Check if this helps,

Cheers,

shiva.tomar (BOB member since 2007-10-05)

5

I presume that you mean opening the port, something that is needed to access Infoview in locked down work environments. It’s not something that you personally can do, but you should flag it to your manager that you cannot do what you have been asked without it and that the call will need chasing.

6

As said by Mark We cant do this by ourself in our local machine.

We need to raise a ticket with the network support team or the firewall team and this should be done at the server side.

Thanks!!!

Tony Joe (BOB member since 2006-12-05)

7

I dont agree to you on this… I think you can do it if you have admin rights on your machine.

But before that i would ask Manju to go back to SAP support and ask them clearly what do they mean by saying unblocking the port.

Because i had a problem installing BO XI3.1 and it took 8 wrong installation and uninstallations before success (this was due to my client who did not provide me the complete info and access to the server.
At that time i did all this.

But if you are telling Manju to take permission before doing any such major thing on a amchine which can affect the config or some other setting then i would say better ask the manager.
Else i dont find a reason why you cannot do it.

Regards,

shiva.tomar (BOB member since 2007-10-05)

8

It’s going to depend on their setup Shiva - if it’s what I’ve faced then it’s about allowing certain ports on certain machines to pass traffic and if that involves corporate firewall configuration then there’s no way that Manju should be going near it and indeed probably hasn’t got the permissions to alter what is normally a sysadmin activity.

9

Now, this is what i can really vouch for :yesnod:. Thanks for completing my incomplete info. :oops: …

Thanks buddy :smiley:

Cheers,

shiva.tomar (BOB member since 2007-10-05)