Unable to promote a job from dev server to prod server?

Hi,

When I am trying to promote a job from dev server to prod server it is displaying the following error:

Commit Status=Commit attempted and failed, Promotion Status=Failure : com.businessobjects.lcm.utilities.LCMException: com.businessobjects.sdk.biar.exception.XSDException$CESDKException: CE SDK Exception occurred : ‘Unable to find servers in CMS XXXX:6400 and cluster @XXXX:6400 with kind fileserver and service FileStoreV2. All such servers could be down or disabled by the administrator. (FWM 01014)’ (FWM 04002) cause:com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Unable to find servers in CMS XXXX:6400 and cluster @XXXX:6400 with kind fileserver and service FileStoreV2. All such servers could be down or disabled by the administrator. (FWM 01014) cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$AllServicesDown: Unable to find servers in CMS XXXX:6400 and cluster @XXXX:6400 with kind fileserver and service FileStoreV2. All such servers could be down or disabled by the administrator. (FWM 01014) detail:Unable to find servers in CMS XXXX:6400 and cluster @XXXX:6400 with kind fileserver and service FileStoreV2. All such servers could be down or disabled by the administrator. (FWM 01014) detail:CE SDK Exception occurred : ‘Unable to find servers in CMS OTSIBW:6400 and cluster @XXXX:6400 with kind fileserver and service FileStoreV2. All such servers could be down or disabled by the administrator. (FWM 01014)’ (FWM 04002) Unable to find servers in CMS XXXX:6400 and cluster @XXXX:6400 with kind fileserver and service FileStoreV2. All such servers could be down or disabled by the administrator. (FWM 01014)

Please help me as i am very new to this tool.

Thanks,
Raj


raj3685 (BOB member since 2009-10-25)

Hi,

Check if the destination CMS is up and running, you can login to check the status?

  • Maheshwar

maheshwar (BOB member since 2003-08-09)

Also, check that you are not having firewall issues…


Mak 1 :uk: (BOB member since 2005-01-06)

Right, i missed that one


maheshwar (BOB member since 2003-08-09)