Hi,
I am unable to open a crystal XI report (with Business view as datasource).I keep getting the following error message:
“Unknown database connector error”
“Prompting failed with the following message
Error source:Error code :0x80004005”
Can anyone help me out with this issue?
abhi2784 (BOB member since 2008-03-26)
Was there any kind of migration of these reports to another environment? You have lost the connection to the data source.
kurt (BOB member since 2006-11-06)
Hi Kurt,
Thanks for responding …I was able to resolve the issue and able to connect to the database(SQL server)…Now,the report runs fine but I am unable to see the data on the report…I am not able to figure this out… Any thoughts?
abhi2784 (BOB member since 2008-03-26)
These things can sometimes be very generic, check one by one whether each object of the query is returning data.
kurt (BOB member since 2006-11-06)
Just ran into this same error: 0x80004005.
In my case I was on a network that did not utalize WINS for resolving host names to IP address. The connection defined for the business view prompt was setup to utalize the short name (SERVERNAME) and not the FQDN (SERVERNAME.DOMAIN.COM). I simply added a Hosts file entry to map the short name (defined in the connection) to the approperate IP address. I am sure other network issues could also cause a simular issue.
jdh2n (BOB member since 2006-11-13)