Unable to Logon to designer

server administration XI Server Discussion
1

Hi,

We have setup a BO XI server. I am unable to logon to the BO designer installed on my desktop, it is throwing below error.
BO server is installed in on windows 2000 server located in US. I am accessing the desinger from India by giving IP address of the server, user/pass. appreciate your help.

Unable to connect to CMS . A wrong connection is made to @@. Logon cannot continue.

Thanks
Ravi
91-22546000 (1166)

rvidela (BOB member since 2005-05-28)

2

Moved from the Designer forum to XI Administration.

Anita Craig :us: (BOB member since 2002-06-17)

3

Can someone pls help me in solving this problem.

Thanks
Ravi

rvidela (BOB member since 2005-05-28)

4

You first need to determine what database the CMS is installed on. The default could be MSDE (Microsoft). If it is Oracle, I would think you would need to have an entry in your tnsnames.ora file.

In any event can you ping the IP address from your workstation?
If the CMS is on Oracle, then also try tnsping.

Irwin Miller :us: (BOB member since 2002-08-16)

5

Hi Irwin,

Thanks for your reply…CMS is installed on Oracle database. tnsping to db server is working fine and TNS entry is present in my desktop too. But ping to BO server is not working. It says destination net unreachable.
BO server is located in US and we are accessing desinger from India. Is this a problem. Highly appreciate your help in resolving this.

Thanks
Ravi

rvidela (BOB member since 2005-05-28)