Troubleshooting login issues

About me - A little new to SAP DS Designer, which I think was known as DI previously. Only know the basics from the tutorial that comes with SAP tool.

My setup -

  • I use SAP Data Services 4.0 client (Designer)

  • I login to my repository located on a remote server (call it Server1,
    virtual machine/VM actually) to practice some ETL. Server1 also has DS
    installed. There is another VM called Server2 and it also has DS. I have
    admin login to both servers. Both servers are different versions of
    windows server

  • My client machine is Windows 7, 64 bit with an active Internet Security
    Software.

My problem -

I get a “session sdk failure” (please see attached image) when I try to login to my repository from my client and also from DS installed on Server1. How do I fix this problem ? How do I find out the true cause of this problem ? I want to be sure that the problem is not on my end.
I tried pinging into Server1 and there was no problem.

Anyway, so I just got a repository made “somewhere” using Server2. I now remotely login to server2 to practice ETL. But I cannot login to Server2 also from my machine. I don’t want to be doing this remote login forever. I’d rather use my system DS.

Can someone help me to fix this ?


Error message was -

Logon failed to the specified system.
Check system name, port number, user name, password, authentication method, and try again.

Additional information: <Session: SDK failure>
SAP Login.JPG


sapmonkey (BOB member since 2013-09-17)

On my laptop I get that same error when the CMC (IPS) gets started first without the database (where the DS repository and IPS repository is located) being available. I have to restart the Server Intelligence Agent (after the database is ready) using the Central Configuration Manager utility the to get it to work.


eganjp :us: (BOB member since 2007-09-12)

I am a rookie and I only know the basics of the designer tool. Can you tell me what all that means ? Or if its too much to explain, then can you point me to some guide/manual which explains this ? thanks.


sapmonkey (BOB member since 2013-09-17)

A few more things to note. Ping does not mean much for port communications. You are much better off using telnet and checking to see if the port you are attempting to connect to is open. Also test both directions, not just from your client to the server but the other direction as well.

Are you on the same network with both of the servers where the DS Job Server is installed?

  • Ernie

eepjr24 :us: (BOB member since 2005-09-16)

For server1, I had already tried telnet open IP port command before (don’t remember the output) and then added appropriate port to firewall. Tried it today for server1 and got - press any key…connection to host lost.

How do I telnet from the server1 to my personal computer ? I don’t know its IP. Will the IP from a IP finding website work ?

“Are you on the same network with both of the servers where the DS Job Server is installed?”

Don’t know. How to tell ? But, I guess I am in the same network.


sapmonkey (BOB member since 2013-09-17)

When I say are you on the same network, I mean are you on the same domain. When you log on to your local machine and the servers, do you use the same user name and passwords?

To find out your IP address, go to a command prompt and type IPCONFIG.

  • Ernie

eepjr24 :us: (BOB member since 2005-09-16)

Make sure your VM is using the correct type of network. Within VMWare I use the Bridged network type. I’ve had problems with one of the other types. I usually disable all firewall programs in my VM at first to ensure that the firewall isn’t the source of all my connection issues.


eganjp :us: (BOB member since 2007-09-12)