Trace File Error

dataservices administration
1

Hi,

We just installed the Data Services 4.2 client on a PC. It worked fine. However, now (a couple of weeks later) the following error appears when we try to open that application, both normally and running as administrator:

ERROR: Cannot open Trace File "C:\ProgramData\SAP BusinessObjects\Data Services\log/tracelog" for write acccess. Please check the file permissions and restart the application (BODI-1170028)

The tracelog in that location is not a read-only file, according to windows. Any thoughts?

Thanks,
Brian

bciampa (BOB member since 2009-02-26)

2

Group or network permissions that are preventing you from accessing it maybe. Try deleting it using Windows Explorer.

eganjp :us: (BOB member since 2007-09-12)

3

ganeshxp :us: (BOB member since 2008-07-17)

4

The user running the DS Service should have FULL Permission on /%DS_COMMON_DIR%/ which will be basically in C Drive now over when compared to Install Drive.

ganeshxp :us: (BOB member since 2008-07-17)

5

Is the DS service owned by a network account, local account or LocalSystem?

eganjp :us: (BOB member since 2007-09-12)

6

Hello!

this has happened to me today, I have move the logs and conf etc from C: to D:

and now its giving this problem. The rights for C: are different from D:

try to start Designer as Administrator (right click==>run as administrator)

Ciao!

Victor_BCN :es: (BOB member since 2009-09-15)

7

can you try to edit the trace log file write something in it and save it ?

surya.sap (BOB member since 2012-07-30)

8

I found this note and it solved this problem for me.

SAP Note 2770660

Apparently there is a batch file that addresses this issue.

coreoposis (BOB member since 2013-07-31)