TOMCAT7 is using high memory

we are in BOXI 3.1 SP7 version on Windows 2008 . Tomcat7 has been using more memory on the servers.

RAM is 4GB.

How can i identify the root cause of sudden raise in memory utilization.

I have cleared tomcat cache but still the spike didn’t go down.

Your ideas on this is greatly appreciated.


bob_new (BOB member since 2017-08-24)

[Moderator Note: Moved from General Discussion to Server Administration, Installation, Upgrades -> XI Server Discussion]


Marek Chladny :slovakia: (BOB member since 2003-11-27)

Memory issues in the application server are very difficult to nail down. In my experience, what generally causes a spike in the BO web application is a large WebI report being rendered as PDF or Excel. That is, a user is attempting to download a large report in this format.


joepeters :us: (BOB member since 2002-08-29)

Thanks Joe,

Also, some times CMS also is spiking up. Any inputs on this what checks that i can do to identify.


bob_new (BOB member since 2017-08-24)