Tomcat with load balancer not allowing to login in BILaunchp

general discussion
1

Hi All,

We are on BO 4.1 Sp12 cluster with 4 CMS and 2 Tomcat on Windows 2012.
I have done Tomcat clustering and it was successful.

Now my organization needs customize URL to access BILaunchpad and they asked Load balancer team to provide me custom URL to embed with BILaunchpad which I did and successfully got BILaunchpad page with this kind of URL https://xxxxxxx.yy.oo.

Issue is that I am unable to login and getting error message “This page has expired. Enter your credentials and try again. (FWC00006)”

PFA

Single Tomcat works fine.
I researched and got to know that I need to edit jvmRoute in server.xml which is Tomcat Identifier and will be unique in Tomcat clustering. I don’t know what it is or how to resolve this?

Please help.

:hb: :hb: :hb:
Launchpad.jpg

brij1990 (BOB member since 2019-03-18)

2

The load balancer needs to have “sticky sessions” enabled so that once a session is connected, that session will always go to the same server.

-Dell

hilfy :us: (BOB member since 2007-04-16)

3

And on top of that, you might want to use sticky sessions using cookies instead of IP address, in particular if (reverse) proxys are involved.

Andreas :de: (BOB member since 2002-06-20)

4

Thanks Guys!!
This issue was resolved by load balancer team to enable Sessions as suggested.

brij1990 (BOB member since 2019-03-18)