Normally we start/stop the service '“Apache Tomchat from BI 4” by batch job as daily operation.
Today, the service was stopped by the job, but actually the service was not stopped.
The service was not stopped, so they could not start up, and could not release the system for end-user.
What could be the reason?
BO used is BO 4.2 SP5.
its_ranjan (BOB member since 2011-02-16)
Tomcat going into hung state is common. Use another batch job in sequence to execute after couple of minutes which kills the tomcat process.
Command to kill the job:
TASKKILL /F /IM tomcat8.exe (change the version if you are using a different tomcat version)
Regards,
Sukesh
sukrav 
(BOB member since 2008-01-29)
Thanks. Just wanted to know the root cause.
The same batch job has been successfully run earlier but did not work once.
its_ranjan (BOB member since 2011-02-16)
check tomcat logs?
sapaa (BOB member since 2014-02-21)