"The connection necessary to refresh document is not avail

building reports desktopintelligence
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error

Hi all,
I keep having this error “The connection necessary to refresh document is not available.” when I try to refresh a report, - I’ve created another valid connection for the universe, - I’ve scanned the repository for any corruption…, the scan was successful.

  • The connection is secured, and when I tested it within Supervisor module, I got the message “The server is responding”. I don’t know what else to do, any help will be appreciated Thanks
    Hamid

Listserv Archives (BOB member since 2002-06-25)

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e." error

keep having this error “The connection necessary to refresh document is not available.” when I try to refresh a report,

Hamid,

What versions are you using ? Have you just updated your universe in the repository or overwritten it with a new version?

Regards

Jonathan

Project Leader
Group Medical, Regulatory and Product Strategy IS.

Listserv Archives (BOB member since 2002-06-25)

3

e." error

Hi Hamid,

I think the universe has been moved to a diff repository/domain without any change in name. If it is, please follow the steps to solve the problem: 1. Open the .bqy file
2. Edit the query and click on Run (do not refresh) 3. Save the query as a .bqy file using the same name as before.

Hope this helps.

Thanks
Ravi.

Listserv Archives (BOB member since 2002-06-25)

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e." error

Hi,

Jonathan: This problem occurs in our BO 4.1.x environment, when I made a new connection, I’ve exported the universe and replace the old one. Ravi: it’s the same universe domain, so bqy file should be Ok.

It’s strange, In my experience with BO, it’s the first time that I get this kind of error message.
I will get arround this issue by tomorrow if today I don’t know why I got this error.

Thanks

Hamid

Listserv Archives (BOB member since 2002-06-25)

5

e." error

Bingo…, Nick your formula allows me to trace the problem, I don’t know if BO tech support knows about this trick…I didn’t. thanks Nick

Hamid

Listserv Archives (BOB member since 2002-06-25)