BusinessObjects Board

The buttons are disabled in xcelsius

I made a dashboard in Dashboard 4.1 SP1 in december, today I tried to open Xcelsius again but all buttons in Xcelsius are disabled, I typed an active keycode but it does not work.

I tried to uninstall xcelsius, office 2013 and install again but it does not work.

Windows 10
Excel 2013
Dashboard 4.1 SP1

Thanks


yaim13 (BOB member since 2016-01-06)

Does Xcelsius support MS Office/Excel 2013 at all?..


Andreas :de: (BOB member since 2002-06-20)

The answer is … sort of.

First, you have to hack the install file so that it won’t check for your Office version.

Then, while it works, there are random odd behaviors. Like, for instance, you can’t edit in the formula bar, only in the cell. Or you can’t select a fill color from the quick format bar, you have to go into the full Format Cell dialog. Or having Excel and Dashboard Designer open simultaneously will crash both. And note that these are not consistent, and may change when Microsoft pushes out a patch.

Having all of the buttons disabled sounds like a license issue. You may need to contact SAP support.


Lugh (BOB member since 2009-07-16)

We ran into the same issue just the end of December - it’s due to a Flash Player upgrade that went in on Dec 29th. Check out this blog post to fix your issue:

Happy Dashboarding,
~RoxanneP


RoxanneP :us: (BOB member since 2006-08-07)

Yes, I had problems today as you mentioned

yesterday windows downloaded the upgrades and install them, and work it

Thankyou very much


yaim13 (BOB member since 2016-01-06)

Agreed… another Flash F… renzy. Had the same issue. Uninstalled Dashboards because I thought it had become corrupted. Re-installed it and had the same issue.

Uninstalled Flash and reinstalled - fixed it.

Thanks Flash… nice update. I want 3 hours of my life back. I can hardly wait for the next one.


datawizard (BOB member since 2015-01-20)

Was faced same issue on 29th Dec. I had just uninstalled the Flash 20.x.x.x and installed 17.x.x.x.
It worked for me.


vijesh.chandra :india: (BOB member since 2009-05-29)

Not affected me (so far) at work - but probably why I’ve had lots of random failures while internet browsing recently…

Debbie


Debbie :uk: (BOB member since 2005-03-01)

Yes, I had problems today as you mentioned

yesterday windows downloaded the upgrades and install them, and work it

Thankyou very much


yaim13 (BOB member since 2016-01-06)