Hi all,
we are using WebIntelligence 6 on Windows 2003 servers with an Oracle Repository.
Most of our users use Teradata database for their queries. Due to comany policies the database password has to be changed every 30 days.
This works fine with BO Full Client (6.5 SP3) - a prompt is shown if the query is trying to connect to the database: “Login password expired - enter new password”. This prompt is passed through by the Teradata ODBC driver 3.06.00.04.
But the problem is, that this prompt is not shown for any WebI users!
The message is not shown on the screen and the users receive a timeout within the browser (IE 6).
Has anybody ever had this problem and has got a solution for this?
Perhaps some configuration of the ODBC driver installed on the WebIServers?
MaBo (BOB member since 2009-01-29)