I recently installed SP3 on my test machine. Everything installed correctly (as far as I can tell) until I tried to log into the CMC. The weird thing is that the web site comes up fine, but the iframe that actually contains the login page comes up with a 404 error:
I checked the source of the page and it looks like it’s looking for “…/PlatformServices/service/app/timeout.do” which is odd because I thought files that end with .do are JAVA/Tomcat deployment files, which I don’t use. I use .NET with IIS. Tomcat is not even installed.
The other weird thing is that InfoView comes up fine. I can log in as usual and do all the normal user stuff.
I have the latest version of .NET (4.0) and I’ve checked the various threads on this topic.
Short of re-installing the whole app, is there something I’m missing?
WACS (Web Application Container Server) is a Java Application Server based on Apache’s Geronimo technology. That’s the reason even after not installing Tomcat your pages are looking for .do pages. Again, .do pages are virtual, they don’t exist.
You can find WACS applications installed at following location,
Business Objects\BusinessObjects Enterprise 12.0\java\server\work\BOSERVER.WebApplicationContainerServer\businessobjects\
In this scenario, your CMC is working on Java and InfoView is working on .NET. That’s the reason your InfoView is working fine.
I’m not sure if there is any method to redeploy applications in WACS. You might need to re-install SP3 and check if it works.
I would suggest you to go for Tomcat instead of WACS. Tomcat is much easier for administration.
(BOB member since 2008-06-25)