session timeouts - multi logon same PC

BOXI 31 FP2.7

We have implemented SSO/TA within .NET windows 2003.

We are in a somewhat test mode, so users can either SSO/TA or still manually logon to the system.

A user is receiving a session timeout “quickly” - however, I noticed within the CMC that the user has logged on with both the SSO/TA user acct as well as the manual user account.

Could this be the reason for the timeout???

In addition, when a user logs off from manual logon, they return to our “homepage”, however, when a user logs off from SSO/TA, they get a dead screen - white page. web.config has logoff/exit url correctly. Little confusing…???


MichaelB :us: (BOB member since 2008-11-19)

Regarding manual log off you can fix it by redirecting to the URL (your address) of your choosing.

Note: All of the steps below must be replicated on all the nodes in the cluster.

  1. Go to your drive letter:\Program Files\Business Objects\Tomcat55\webapps\InfoViewApp or the folder where \Tomcat55\webapps\InfoViewApp located
  2. Select and edit logon.jsp file.
  3. Add the following code
    // If the custom logoff is at another host/site, then use a re-direct:
    response.sendRedirect(“http://your address”);
    after
    String fromLogOff = request.getParameter(PlatformConstants.PARAM_EXPLICIT_LOGOFF);
    if(fromLogOff != null) {
    iframeSourceURL += (iframeSourceURL.indexOf("?") < 0) ? “?” : “&”;
    iframeSourceURL += PlatformConstants.PARAM_EXPLICIT_LOGOFF;
    iframeSourceURL += “=”;
    iframeSourceURL += Encoder.encodeJS(fromLogOff);

icotler :us: (BOB member since 2002-08-19)