Sending Scheduled Report Content via Secure Mail Address

system · October 10, 2011, 9:24am

Hi All,

Has anyone managed to send out scheduled report content using a Secure Mail Address?

For example, to send an encrypted e-mail to johndoe@abcindustries.com, you amend the e-mail address to become:-

johndoe@abcindustries.com@securemail.com.

Is there any config anywhere I can use to stop the scheduling error, this is probably due to the 2 @ signs?

Cheers,

Mark.

Mak 1 (BOB member since 2005-01-06)

JohnBClark · October 11, 2011, 2:18pm

This is the first time I’ve seen this type of set up for secure email. Granted, I don’t have a lot of experience with it though.

In my experience the security settings were done on the email server. Both the sending email address and the receiving email address had to be set up with some sort of encoding to pass a security key.

You might talk with your email group about getting a specific email address set up to send your email from that is secure. If the email you are sending to is also secure, you should be able to use a normal email address with only one @ sign. This way you can specify the securing sending email address for sending your email and it should help to simplify things from the Business Objects end.

As I said, I don’t know that much about email set up, this has just been my experience.

system · October 11, 2011, 3:03pm

Hi John,

Thanks for the response, it generates an Crystal SMTP error on the BO side. I don’t believe that I will be able to do anything more with this as things currently stand.

Cheers,

Mark.

The details of this are as follows:-

Append @securemail.com to the end of the e-mail address you are sending to. For instance, to send an encrypted e-mail to johndoe@abcindustries.com, you amend the e-mail address to become johndoe@abcindustries.com@securemail.com.

Your recipient will then receive an e-mail with a link back to a secure site inside our company firewall.

Once they click the link, the recipient will be taken to a registration page where they will create their own password to use with any secure mail they receive from you or any other ABC Industries colleague in the future. Registration is a one-time only event.

Once on the secure site, your recipient can read the message and access any attachments.

Mak 1 (BOB member since 2005-01-06)

system · October 14, 2011, 8:42am

Mark, where are you getting this info from…

dessa (BOB member since 2004-01-29)

system · October 14, 2011, 10:33am

Hello Mate,

This is an internally written company procedure, I changed the company name as I’m under some pretty heavy NDA’s.

On another note, I would like to meet up at some point soon - Hope everythings going well for you :).

Hows your 4.0 installation set up shaping up. In your opinion, is it viable for prime time yet?

Cheers,

Mark.

Mak 1 (BOB member since 2005-01-06)

system · October 14, 2011, 12:26pm

definitely

Give me another week when I have a cluster running, I’ve had problems with the install on one server, but OK on another - seems a bit hit and miss, some good features though. - If you want them then probably - if you don’t then I wouldn’t.

dessa (BOB member since 2004-01-29)

system · October 14, 2011, 2:27pm

Are you stuck with using multiple domain names in the recipient email address? I ran into the same issue and we solved it by using the subject field to identify secure emails. If the subject begins with{SOME_KEYWORD_HERE}, the recipient gets a link just as you describe with your process.

I don’t think multiple domains in an email address will work since that format is invalid and BOE seems to do some verification to ensure the email address is in a valid format.

BoB LoblaW (BOB member since 2007-10-23)

system · October 14, 2011, 3:20pm

Hi Bob,

Many thanks for the response.

Yes, I haven’t worked out anything for this.

If you wouldn’t mind expanding on this statement as to “how”, I would be very grateful. We use Lotus Notes BTW

Cheers,

Mark.

Mak 1 (BOB member since 2005-01-06)

system · October 14, 2011, 5:39pm

The “how” is a mystery to me. I asked my email folks if there was a way to send secure emails after the double domain address option failed and they told me about the keyword in the subject line method. I can see if they will divulge the specifics, but we use Exchange on the back end for email so I’m not sure if this would apply to Notes.

BoB LoblaW (BOB member since 2007-10-23)

system · October 14, 2011, 5:44pm

Bob,

Thank you for your input, this is enough for me to investigate further.
I don’t know much about e mail servers, but, I’m sure a delivery rule could be created to add a secure mail address, probably a similar one that looks at the mail address field.

All the Best,

Mark.

Mak 1 (BOB member since 2005-01-06)

system · August 15, 2013, 4:01pm

Hello Mak,

I’m at where you are . Im not sure if you got any info based on your research .If Yes, Could you please share that to me?

We are planning to open Email distribution options for our clients in a secured way in this oct release. We had a conversation with email folks and they have asked to have #secure# to each email subject line( Ensures all internal/external emails is sent encrypted) to make the report content secure distribution.

I hope the above little info helps you to reach your task 

Now, We are planning to implement either of two option
I . To have a default #secure# to each email subject line User will still be able to enter the subject after #secure#
II. To have #secure# option under the list of subject field user should select #secure# manually under the subject line field options

The available options BO provided under subject field are as follows

Title
2.ID
3.Owner
4.Date and Time
5.Email Address.

Do you know the exact code directory where I can include #secure# to the subject line options.

Please let me know if you have any information or any other alternative plane or any suggestions.

Im so glad to see this post . Dying to get some info , at last I see something .

Thank you,
Chakra

careerbobj (BOB member since 2012-10-18)

system · August 16, 2013, 7:31am

Chakra,

I’m unsure how you would get to and amend that list. Unfortunatly, due to budgetry constraints that project was canned and I have nmovd on now.
Couldn’t you try putting #secure# in the name of the report itself and using the title option?
The only possible issue I could forsee here is the use of a special character #.

Cheers,

Mark.

Mak 1 (BOB member since 2005-01-06)

system · August 20, 2013, 3:57pm

Hello Mark,

Thanks for your input/suggestions.

I could not control the name of the report since its users own report .

The only possible issue I could forsee here is the use of a special character #.

Can you explain me what you are referring to ? I apologies I don’t understand why having a special character # will cause any issue ?

Thanks,
Chakra

careerbobj (BOB member since 2012-10-18)

system · August 21, 2013, 8:03am

They can often cause problems / errors with various applications. I would definitely test this.

Mak 1 (BOB member since 2005-01-06)

system · August 26, 2013, 2:58pm

Mak,

I have successfully found the solution for this . Testing has been completed as well .

Thank you,
Chakra

careerbobj (BOB member since 2012-10-18)

system · September 3, 2013, 8:58am

Chakra,

Please post what you did. It may help others…

Mak 1 (BOB member since 2005-01-06)

system · September 3, 2013, 4:38pm

My apologies, I forgot to post it here.

Basically what I did was, applied #Secure# to the webi_destinationForemat.jsp file code
Directory :
D:\Program Files\Business Objects\Tomcat55\webapps\AnalyticalReporting\jsp\Webi_DestinationFormat

File name :
webidestinationformat.jsp
I applied #secure# at the subject line box in the code

<%-- SMTP Email–%>

	<tr  <c:if test='${bean.smtpFrom!="true"}'>  style="display: none;" </c:if> >
        <td class='textOnPage' ><fmt:message  key="schedule.destination.smtp.sender"/></td>
		<td class='textOnPage'>&amp;nbsp;</td>
    	<td class='textOnPage'><input type="text" class='inputTextBox' name='smtpSender' value='<c:out value="${bean.smtpSender}"/>' size="30"/></td>
    </tr>
    
    <tr>
    	<td class='textOnPage'><fmt:message key="schedule.destination.smtp.to"/></td>
		<td class='textOnPage'>&amp;nbsp;</td>
	    <td class='textOnPage'><input type="text" class='inputTextBox' name='smtpTo' value='<c:out value="${bean.smtpTo}"/>' size="30"/>
    	</td>
    </tr>
    <tr>
    	<td class='textOnPage'><fmt:message key="schedule.destination.smtp.cc"/></td>
		<td class='textOnPage'>&amp;nbsp;</td>
        <td class='textOnPage'>
        <input type="text" class='inputTextBox' name='smtpCc' value='<c:out value="${bean.smtpCc}"/>' size="30"/>
    	</td>
    </tr>
    
    <tr>	
    	<td valign='top' class='textOnPage'>
    		<fmt:message key="schedule.destination.smtp.subject"/>
        </td>
        <td valign='top'>        		
        	<script language="javascript">smtpSubjectPlcHold .write()</script>
	    </td>
	    <td valign='top' class='textOnPage'>
        	<input type="text" id="smtpSubject" name="smtpSubject" class="inputTextBox" value='<c:out value="#secure#${bean.smtpSubject}"/>' size="30"/>
    	</td>
    </tr>

But, With the above changes

user will be able to remove #Secure# from the Subject line
#Secure# will be shown in the Subject line It is not hidden

Hope this helps someone .

Thank you,
Chakra

careerbobj (BOB member since 2012-10-18)

system · September 4, 2013, 9:05am

Very Cool, well done .

Mak 1 (BOB member since 2005-01-06)