I have read every posting here regarding this issue and none are working in my situation… so don’t yell at me.
I have a 4.0 installation. I need 4 Custom Access Levels. None of them are able to send to an Inbox, but they all need to. They can all see the option to send, see the user list and seem to be able to send. But nothing arrives in the Inbox sent to.
Checking the Instance manager, they all are failed with the message “You do not have sufficient rights to perform the requested action.”
In a last ditch attempt to get something to Send I created a copy of Full Control, applied it, with no modification, to the User Group on Folders, Inboxes, BI Launchpad and everywhere else that seems to make sense. In every case, looking at rights from all angles, these users are granted Add, View, Copy. Still get the Rights failure.
What is going on here? Do I need to copy the Full Control (Owner) instead? I can’t even find a decent explanation of how the 2 Full Control options differ. It isn’t even mentioned in the Admin Guide.
I think you have to grant the rights ‘Add objects to the folder’ and ‘View objects’ on all Inboxes (top level security on Inboxes) for the group ‘Everyone’.
Nope… Turns out that the default setting for Everyone on Personal Folders in 4.0.0 is some crazy ‘Advanced’ level. I checked a dev machine that was on 4.0.3 and the default setting was Full Control.
Set the 4.0.0 machine to Full Control for Everybody on Personal Folders and everything works fine now.
I have also been wrestling with this issue. I find it strange that you need to grant Full Control for Everyone on PERSONAL FOLDERS. This is strange to me because sending to an INBOX has nothing to do with a PERSONAL FOLDER. Even in the CMC the INBOXES are controlled separately.
Does anyone else find this strange? I would like to understand why this is the case.
Thanks for the clarification. I had originally added the ‘Add objects to Folder’ right but did not grant the ‘View Objects’ right. I will scale back the rights and test again.
Did you ever scale back your Full Control and try with just those two rights? I granted View Objects and Add Objects to folder to both Inboxes (Top level security) and Personal Folders (Top level security) and also that now allows me to see my Inbox in the BI Launchpad, whenever I try to click on something to send, the Send button is greyed out.
Thanks,
Tom
P.S. Am I the only one that finds that there is no ST01 like trace tool in the CMC extremely frustrating?
You have to grant the rights ‘Add objects to the folder’ and ‘View objects’ on top level security of ‘All Inboxes’, not on ‘All Personal Folders’. A sender of a report needs this two rights to deposite a report in the inbox of the receiver.
To enable the ‘Send’ button, you have to grant additionally some Application rights (in CMC under ‘Applications’).
Application rights for ‘BI launch pad’:
‘Send to Business Objects Inbox’
‘Send to email destination’
‘Send to file location’
‘Send to FTP location’
Application rights for ‘Web Intelligence’:
‘Desktop interface - send by mail’
‘Documents - enable publish and manage content as web service’
I did some further research with this issue and here are my findings.
A user must have the right to Send to Business Objects Inbox.
A user must have at least the following rights on the Inbox(es) to which they are sending a document: Collection: System; Type: Inbox; Right Name: Add objects to the Folder
A user does NOT need View objects rights on the Inbox(es) to which they are sending a document. They only need Add objects to Folder. HOWEVER, they DO NEED View objects rights on their own Inbox to see items in their own Inbox.
A user must have at least the following rights on the Folder/Content which they are sending: Collection: General; Type: General; Right Name: Copy objects to another Folder
A user must have at least the following rights on the SAP StreamWork application (new application in BOB4, FP3 and above). (See SAP Tech Support Ticket #1719306) Collection: General; Type: General; Right Name: View objects
ISSUES I FOUND:
Although EVERYONE has the right to ‘Copy objects that the user owns to another folder’ granted on their Favorites Folders, this is NOT sufficient to allow a user to send a document which they they created/own from their Favorites Folders to an Inbox. You would think that this would be sufficient but I found through further testing that it isn’t. THIS SEEMS TO BE THE PROBLEM AFFECTING ALL OF US.
The SAP StreamWork application is new with BOB4, FP3 and above and users are required to have at least the View objects right on this application.
The following are the rights I have assigned to Everyone in order to send Favorite Folder documents to each others Inboxes:
APPLICATIONS > BI LaunchPad > User Security > Everyone is granted
Collection: Applications; Type: BI LaunchPad; Right Name: Organize
Collection: Applications; Type: BI LaunchPad; Right Name: Logon to BI LaunchPad. Collection: Applications; Type: BI LaunchPad; Right Name: Send to Business Objects Inbox
APPLICATIONS > SAP StreamWork > User Security > Everyone is granted. Collection: General; Type: General; Right Name: View objects
INBOXES > Top Level Security > Everyone is granted. Collection: System; Type: Inbox; Right Name: Add objects to the Folder
FAVORITES FOLDERS > Top Level Security > Everyone is granted
(Various rights for content) and Collection: General; Type: General; Right Name: Copy objects to another Folder
A Few Final Things to Note:
A user MUST HAVE Edit objects rights in order to open Inbox items.
A user MUST HAVE Copy objects to another Folder rights in order to move Inbox items out of their Inbox.
A user MUST HAVE Delete objects rights in order to remove items from their Inbox.
If you would like to allow users to send Public Documents to each others Inboxes then you need to grant the followiong right on the Public Folders: Collection: General; Type: General; Right Name: Copy objects to another Folder
If this proves to be incorrect please let me know and I will correct this post. However, I do believe this should work for eveyone.
Hello there
I have followed your steps exactly …
however, the when I open WebI report in 4.0, the send to function on the menu panel is completely greyed out…
I have tried few possibilities and now i am clueless…
could you kindly be able to let me know any possible reason for the button to be greyed out?
Apparently we have the same problem. I didn’t notice this until you mentioned it. However, I already have the Schedule to Destinations right granted so there must be some other right that controls this button on the tool bar for Web Intelligence.
What version of BOB4 are you using? We are using BOB4, SP4, Patch 02.
Does anyone know where to set the “schedule to destinations” right? I swear I have set it everywhere and “send to” is still greyed out when viewing. I can send to using right click in document list, but not in the viewer.
I was looking for that, too. It doesn’t show up on my Applications list (we have BI 4.2 SP03). I found this over on a SAP site that suggests you need to already have Streamworks for it to show up.
I followed the suggestions in this thread (except for the StreamWork bit), but I’ve only got partial success: my test user can see the Send button, and BI Inbox and Email are enabled. But when BI Inbox is selected, they only see Administrator, themselves, QaaWsservletPrincipal, and SMAdmin. If they send it to themselves, they don’t see it. If they send it to Administrator, it does show up.
As I mentioned earlier, I don’t see StreamWork in the Applications, so I couldn’t set View Objects on it. Could that be causing my issues?
What should I do to enable them to see the other users?
Edit: I granted the following to top level, Inboxes to enable user to see their own Inbox: Collection: General, Type: General, Right: View objects that the user owns.
Edit: Got it! CMC > Users & Groups > Manage >Top-Level Security > All Users, assign rights “View Objects” to “Everyone”
(BOB member since 2005-12-21)
(BOB member since 2006-11-09)
(BOB member since 2005-12-21)
Even in the CMC the INBOXES are controlled separately.
Does anyone else find this strange? I would like to understand why this is the case.
You would think that this would be sufficient but I found through further testing that it isn’t. 
(BOB member since 2007-06-18)