Send Multiple Reports with One E-Mail

I’m having some trouble understanding how to sent multiple reports in one e-mail to multiple users.

I don’t need anything fancy, like personalized data or anything like that. All I want is 3 Crystal Reports sent to 3 users, exported as excel or PDF. This seems like it should be extremely easy to do, but for some reason, I cannot get it to work. Everything I’ve read, points to Publications, but I really don’t need the personalized piece of it.

Any help is greatly appreciated.


Tuse (BOB member since 2011-08-03)

You can use Publications but treat it like a normal schedule - you can just fill in email addresses as if it was a schedule but the upside is multiple docs…you don’t have to do any of the dynamic recipients stuff.


Nick Daniels :uk: (BOB member since 2002-08-15)

I just gave it a shot and it didn’t seem to work. I’m not sure what I’m missing here, but it says 0 recipients processed. I’ve tried this multiple times with no success.

Have you been able to successfully get it to work?


Tuse (BOB member since 2011-08-03)

Yes, we do it all the time.

Not sure where you could be going wrong. So emails via schedules work? Do you have a separate AJS for Publishing that doesn’t have the destination bit set up for emails?


Nick Daniels :uk: (BOB member since 2002-08-15)

So, I was able to get it to work by adding one recipient to the enterprise recipients list. I then added multiple people in the “To” field in the “Destination” area.

Previously, I had only added the names in the “Destination” are and not added any recipients in either Enterprise or Dynamic.

Is this expected behavior? I guess I’m not understanding the purpose of of needing to enter any enterprise recipients?


Tuse (BOB member since 2011-08-03)

That bit is not intuitive. It works differently if you are an administrator - automatically subscribing you to the publication - which achieves the same as what you have done. Frankly its badly implemented - I would just be happy that it works… 8)


Nick Daniels :uk: (BOB member since 2002-08-15)

I am an admin and I created it as admin initially without success?

Nonetheless, I am happy to know that it works now.

Thank you for your time. :+1:


Tuse (BOB member since 2011-08-03)