Hi,
I am having a sporadic issue with some scheduled DeskI reports. The scheduler reports these as success, and the log file says the same, however no report is actually sent out to users!! Please note that this doesn’t happen always neither does it happen to a specific report, but to any report any one day. We are on BO XI 3.0 and these are DeskI reports that are emailed out to users.
Any help or pointers most appreciated.
Cheers.
Bobjoy (BOB member since 2002-08-20)
Are you sure that you aren’t having issues with your mail server?
It could be down or the size of the report could be too big for it to be sent?
Mak 1 
(BOB member since 2005-01-06)
Hi Mak, Thanks for your response… But nope, it isn’t the mail server, as other scheduled reports are delivered around the same time. Also if I rerun the schedule, which behaved funny it usually sends out the report. So it’s not the file size either. 
Bobjoy (BOB member since 2002-08-20)
Hmmmm… :?
Maybe your jobserver(s) are overloaded, do you have a lot of load on them at one particular time, are the jobs staggered well?
Have you checked the general logs on your server, to see if there is anything there?
No memory issues on your server?
Have you tried creating the schedules from scratch, after deleting the old ones?
Does it happen with any particular format, generally?
Mak 1 (BOB member since 2005-01-06)
Hi…I too face the same issue…that is scheduler shows success but the macro is not getting executed.For the past one year these reports were bursting without issue…but for the past two days we are having these kind of issues…any resolution? please…
rsrinivasan21 (BOB member since 2009-06-18)