SAP Download site - Download Manager?

general discussion
1

Hi all–

After some contortions, I’m finally on the SAP download site, trying to download Crystal 2008. I can see the link, and click on it, or try Add to Download Basket, and it’s been spinning all day. Am I missing a trick? Is the site really busy? I did install download manager, but it doesn’t even seem to have made it in to my basket…

Thanks!

Amy Miller :us: (BOB member since 2002-06-07)

2

Download Manager has to be configured to connect to the SAP Marketplace, including your S number and password. Otherwise, it can’t display your basket. Did you do that?

MichaelWelter :vatican_city: (BOB member since 2002-08-08)

3

Yup, did that. I think I’m having a hard time even getting anything into my basket.

Amy Miller :us: (BOB member since 2002-06-07)

4

Have you tried closing your browser and starting over again? You might be having browser issues.

MichaelWelter :vatican_city: (BOB member since 2002-08-08)

5

I did - I’ll give it a rest now and try again next week.

Amy Miller :us: (BOB member since 2002-06-07)

6

Same thing happened to me a while back. My “team leader” (or whatever the term is) had to grant me rights to download software. This is a fellow co-worker, not a SAP employee. Even if you are the top sysadmin at your shop, you may not be designated as the “leader” according to SAP. Once he did that, I was able to download and did not need to use the Download Manager tool.

BoB LoblaW :us: (BOB member since 2007-10-23)