Rich Client 3.1 Hanging When Opening Reports

Trying to use Rich Client but its started to hang when I open reports even ones saved locally, has anyone else see this or know how to resolve it ? The reports are not refresh on open so Im supprised its hanging when I just open them.


Rich :uk: (BOB member since 2002-10-04)

Rich,

My users are having the same problem. When opening documents from import it is ok but when trying to open locally saved documents, which they did not export, it took at least 10 minutes if the user is patient enough to wait.

Did you ever find a solution to this ?


5as :fr: (BOB member since 2009-01-07)

Fixed in FixPAck 2.1

See ADAPT01227222
Description:
Web Intelligence Rich Client takes 9 minutes to open report


5as :fr: (BOB member since 2009-01-07)