Report does not open in infoview

building reports desktopintelligence
1

Hi All,

Hope you all having a great Summer!

I have an issue with one deski report ; just one deski report out of 8 reports does not open its located in a folder in infoview.

It just shows the page is loading on the bottom and does not move ahead.

It does not prompt for any prompts or anything.

Please need help in regards to this isssue.

Thanks!

Mohd :us: (BOB member since 2010-11-23)

2

Can you open this report when it is imported into Deski?
If yes then refresh it, save as with different name and export back to CMS. Try to open new report in the InfoView. If it opens then the original report some how got corrupted.

Also is this report has data and how large this report is? Does it have refresh on open? How many data providers it has?

icotler :us: (BOB member since 2002-08-19)

3

Yes, I can open the report when I import it in Deski.

I have tried renaming the report and exporting it back it doesnt seem to work that way.

I dont think the report is corrupted because i removed the modifications and exported it it works fine in infoview.

The report pulls around 1200 rows and size is 2.85 MB.

I am adding a text field to the report with large font :hb: i guess thats causing the problem…not sure…

yes its refreshes on opening

Thanks for your quick response

Mohd :us: (BOB member since 2010-11-23)

4

Creating the new report with just this text field; will it crush?

icotler :us: (BOB member since 2002-08-19)

5

I didnt get what you said, but i guess its the problem dur to large font it increases the size i dont know how to resolve this .

Mohd :us: (BOB member since 2010-11-23)

6

Are you purging it before export? What type is the font?

I think what Igor was alluding too was do you face the issue when creating a new report with just this object and a large font.

The Save as “Something Else”.rep bit is the important bit here. Renaming the file, in the usual way, will not help.

Mak 1 :uk: (BOB member since 2005-01-06)

7

Yes when i am adding this cell and adding logic to hide that cell it has trouble opening in infoview

the font i am using is verdana 36 colour it as well.

Mohd :us: (BOB member since 2010-11-23)

8

Mark and I understand your issue. Since we can not debug this issue we are trying to suggest the ways to pinpoint the problem and possible ways to resolve it. First take the original report purge the data and “Save As” to a new name report; export to CMS and see if it crushes when you are opening in InfoView. Second create new report with just the object you are adding and see if this report crushes on you in InfoView. If both of the reports are failing then start looking into this new object.

icotler :us: (BOB member since 2002-08-19)

9

Thanks to both of you May God Bless You … I will try to implement as you said and reply …

Mohd :us: (BOB member since 2010-11-23)