BusinessObjects Board

Problem with refresh in Dashboard 4.1 SP2

Hello,

I have created a dashboard and used BIWS to get the data from scheduled webi reports I created.

Everything works fine except the refresh button or if I set a refresh every xx min in the queries.
When I refresh the report using the refresh button (or if I parameter the connection in Dashboard to refresh every 5 min), the first time it refreshes, it empties the dashboard, I have to refresh again to get the refreshed data and then if I click again it empties the report again etc.

So basically if I set an automatic refresh every 5 min, for 5 min there is no data, then there data for 5 min, then no data for 5 min etc.

The initial refresh before component are loaded works fine though.

I can’t believe that’s the normal behavior of the tool.

Has anybody already experienced this problem and could tell me how to fix it?

I don’t really see myself telling the user they have to click the refresh button twice to get refreshed data…

Thanks.

Adrien


adrien.lozano (BOB member since 2011-11-09)