Problem while installing Lumira Server, credentials are incorrect error while Password and User info is true

onurdoganyildiz · August 8, 2023, 11:13am

Hi all,

I am having trouble while installing Lumira Server on a machine. I get the error in Existing CMS Deployment Information step like below.

Also, in sap note 2522638, “telnet 6400” code is not working as below.

I looking forward for your replies.

The Best,

N8AKTIV · August 8, 2023, 3:40pm

Telnet is no longer available/permitted because of security issues.

You have to use other tools to check the connection to the server. e.g. Powershell
If in doubt, ask your IT-Server-experts

onurdoganyildiz · August 9, 2023, 6:28am

Thank you for your response, do you have any idea to pass this issue ? I also checked the tomcat ssl security preferences, but it does not apply.

ShawshankSteve · August 15, 2023, 4:09pm

You need to get the correct version of Lumira for your version of BO.

Issue: https://me.sap.com/notes/3361475/E
Compatibility Matrix: https://me.sap.com/notes/3017689

onurdoganyildiz · August 16, 2023, 7:26am

Thank you for your reply @ShawshankSteve ! I check the link, I use BO 4.2 SP09 Patch 14 it seem that I should install Lumira Server 2.4 SP00 Patch 4. I checked the software download center there is only Lumira Server SP00 released. Do you know where can I find Lumira Server SP00 Patch 4 ?

ShawshankSteve · August 16, 2023, 9:56am

Hi, I went to Support Packages & Patches as opposed to Installations & Upgrades and then I then browsed alphabetically → L → SAP LUMIRA SERVER. I guess the update is if you already have an older version installed and the one without the word update is a fresh installation. See screenshot.