BusinessObjects Board

Problem installing installing CR2008

Hey! Experts,

       I am not able to install CR2008. I get an error "verify  crw32_res_en.dll exists or you can access it". The file is there on the given location but when itry to access it it says its being used by another process. I checked the task manager but its not there. I have installed BOE3.1 which runs satisfactorily. Please help me with this. My OS is win xp sp3.

grace_1986 (BOB member since 2010-11-01)