Printing in color problem

A user is using B.O. V4.0.5.6a and has migrated from W95 to Win/NT. Now he is experiencing the following problem. When he retrieves a document from the repository and submits it to the Document Agent, the printout is in B&W instead of in color (which was the case for the documents when running W95). The same holds for retrieved reports that are run interactively.
When a new document is created and submitted to the Document Agent, the printout is again B&W instead of color. But when the same document is run interactively, the printout is in color. What is happening here??!
By the way, on screen everything looks fine i.e. in color.

Raymond van Beekum
ING Bank Netherlands


Listserv Archives (BOB member since 2002-06-25)

Raymond van Beekum schrieb:

A user is using B.O. V4.0.5.6a and has migrated from W95 to Win/NT. Now he is experiencing the following problem. When he retrieves a document from the repository and submits it to the Document Agent, the printout is in B&W instead of in color (which was the case for the documents when running W95). The same holds for retrieved reports that are run interactively.
When a new document is created and submitted to the Document Agent, the printout is again B&W instead of color. But when the same document is run interactively, the printout is in color. What is happening here??!
By the way, on screen everything looks fine i.e. in color.

Obviousely, you have different printer drivers (or, settings) on your client and the DAS machineā€¦

Walter.

Walter Muellner
Delphi Software GmbH, Vivenotgasse 48, A-1120 Vienna, Austria Tel. +43-1-8151456-12, Fax: +43-1-8151456-21 e-mail: w.muellner@delphi.at, WEB: http://www.delphi.at


Listserv Archives (BOB member since 2002-06-25)