Someone wrote...
I have a group of users who, when tring to open reports, receive a
message that the report is currently open. Business Objects (4.1.3)
will only allow them to open as read-only files.
Reply...
We have the same situation in our environment, The reason for the
read-only message is that the user does not have write access to the
LAN directory where the report is stored. The BO message is
misleading in that it says someone already has the document open. We
allow Systems people full access to a shared LAN drive, but end users
only have read access, and must endure the silly message every time
they open a report from the shared LAN drive.
- Chris
Neal, We had faced a similar problem. After a good amount of prying around,
we found that the NT profile for the user gets somehow corrupted. I am not
sure how BO does its part of “exclusive lock”. However, Word and Excel
seems to handle their locks differently and work fine. So, the
solution…delete the roaming profile of the user (keep in mind that the
user will loose his/her preferences, desktop icons etc) and have it
recreated. It should work fine.
I hope somebody from BO developers is tuned in to this and will rectify the
issue.
Neal, if you want further info, you can contact me off-line.
-Sai
Neal wrote…
Some facts:
These reports are stored on a Novell file server and are simply opened
from this location.
We are positive that no one else has the document open
I have a group of users who, when tring to open reports, receive a message that the report is currently open. Business Objects (4.1.3) will only allow them to open as read-only files.
Some facts:
These reports are stored on a Novell file server and are simply opened from this location.
We are positive that no one else has the document open