NoOutputException errors

Hi,

Most scheduled webi instance fails quite intermittently with following errors

1)exception raised: com.businessobjects.sdk.core.CoreException.

2)exception raised: com.businessobjects.rebean.wi.services.NoOutputException

The BOBJ version used is BO 4.1 SP2 patch 4.

Please can you advise on cause of such recurrence.

The trace logs talk of errors like:-
1)No destination information found; no delivery will be attempted.
2)input contained no data
3)Error sending address(es) to SMTP server
4)Out of memory or unknown type to create
5)Unknown data type "error

As I said earlier that the errors are intermittent, this means 1 and 3 would not be the case.

Please let me know your thoughts or suggestions.


its_ranjan (BOB member since 2011-02-16)

Do you have more than one job server? Can you use logging to see if these problems only occur when a certain web intelligence processing server is used, for example? Maybe a bit of experimentation with server groups could help you.


Nick Daniels :uk: (BOB member since 2002-08-15)

Hi Nick,

Yes, we have more job servers and changed the trace level to high to log the errors for that particular instance failure but it did not give much clue.


its_ranjan (BOB member since 2011-02-16)

Looks to me that one, or more, of the job servers are not set up with the correct SMTP details.

The out of memory error could be due to different JVM memory settings for one or more job servers.

https://archive.sap.com/discussions/thread/3717623


Mak 1 :uk: (BOB member since 2005-01-06)

Thank you Mak. I will check. :+1:


its_ranjan (BOB member since 2011-02-16)