BusinessObjects Board

My Business Object Thick Client MENU headers disappeared

I was using BO Thick client and after it was hang once i had to restart it and after restarting it the MENU headers have disappeared can any one suggest me how to get them back i also uninstalled and reinstalled them but the problem still exists.

sumeet_sp :india: (BOB member since 2006-08-01)

See this related post to get you started.

Did you clean out the Windows Registry (reminder: always make a back-up) before the re-install?

Andreas :de: (BOB member since 2002-06-20)

I didnt mean Slice and dice panel what i mean is the MENU headers like FILE,EDIT,VIEW,ANALYSIS etc the main menu items have disappeared and are not coming back even after reinstallation

sumeet_sp :india: (BOB member since 2006-08-01)

So did you clean out the Windows Registry?

Andreas :de: (BOB member since 2002-06-20)

No i didnt because i logged in using other username and the problem still persists

sumeet_sp :india: (BOB member since 2006-08-01)

Well I would give it a try, de-installing Business Objects and cleaning out the Windows registry.

Andreas :de: (BOB member since 2002-06-20)


Here You can do,

Registry will open.
go to
HKEY_CURRENT_USER/Software/Business Objects/Suite 11.5/default/BusinessObjects/ApplicationPreferences/BusinessReporter/desktopIntelligence/

Delete all the entries and relauch the Desktop Intelligence.

I hope this will solve your problem.


stevent (BOB member since 2005-11-22)


I am not sure which version you are using
check this post:


nitin10 (BOB member since 2006-07-10)