BusinessObjects Board

Multiple open sessions

We have one particular user who always has multiple open sessions each day although he says he is only operating 1. What could be the reason for this?
thanks

BOE 4.1 SP6


frank35 :uk: (BOB member since 2005-08-25)

  1. When a user has multiple reports at the same time open this can happen, especially if following OpenDocument links.

  2. User doesn’t explicitly click on “Logout” when closing InfoView/BI Launchpad. Then, when he logs back in, if his previous session has not automatically closed, he’ll show as having multiple sessions.

-Dell


hilfy :us: (BOB member since 2007-04-16)