After a upgrade from 4.2 SP09 Patch 4 to 4.3 SP02 Patch 8 over the weekend we are experiencing an odd BI Launchpad issue. In some folders that have a lot of sub-folders and reports the sub-folders are not all at the top like I would expect. In the screen shot below, the “Wire Room” folder is not displayed at the top with the other folders…
When we initially started planning for this upgrade we were also targeting 4.3 SP02 Patch 7. However, we ran into this issue with Events so be sure this isn’t a show stopper for you like it was for us.
We only use User Notification events when we need to make an announcement. Otherwise we don’t use Events. If it wasn’t for the User Notifications, I would shut down the APS.Event server.
We have an external scheduling tool that handles all the dependencies and then kicks off the reports through the web service. That’s how we can avoid a more extensive use of Events.
We have opend a ticket as well with SAP for this, but we got back they are working on it, and probably is fixed in SP3. (Fun fact, it’s not)
It will only place the folders first, if they are loaded with the initial load of the page.
So If you have 1000 reports and 100 subfolders, but your page view is set on 100. It will only place all folders which load on those 100 first items on top, the others are in between the reports.
This issue got raised up to SAP and I spoke to support personnel today. They are not able to reproduce this issue. Since we can navigate the folders in the list on the left side I stated this was acceptable and they did not need to pursue the issue any further. We’ll see if it is fixed for us whenever we upgrade next.