Hi,
I am re-posting in the general section as well since I am not sure where this issue lies exactly. Moderator, please move if necessary. Apologies for any inconvenience.
I am using BI Web Services to feed a Dashboard. At random, we get an error "Cannot Access External Data. An internal error occured while calling ‘Loadstate’ API. (Error: ERR_WIS_30270). When it happens, the error shows up in preview mode as well as any deployed dashboards on Infoview as well as our web server. This leads me to believe that the error has more to do with WebI than anything else. It may also be related to a configuration on the server?? Hard to say without knowing what the error means.
Although, I am totally perplexed by this error. This does not occur all the time and there is no way of knowing when it will show up and how long it will persist before it goes away and the dashboard starts functioning normally.
My web service queries are scheduled to refresh on load and then every 5 minutes. We have also upped the session limit at the WebI end to 300.
What could be causing this error? I have searched everywhere to no avail.
Can someone please throw some light on this issue if possible? It will be greatly appreciated. Thanks.
amitmishra4 
(BOB member since 2007-11-05)
(BOB member since 2002-08-15)