BusinessObjects Board

Live Office Upgraded - Now Some Report Conversion Problems

other Live Office
#1

Doing a upgrade and migration from BOBJ XI to 4.1 and have hit a roadblock with Live Office giving me some odd issues:

Old Setup:
Live Office XI (11.5.8.826)
[list][:7369b07cf1]Within Citrix
[:7369b07cf1]Excel 2007
[:7369b07cf1]Configured to use old server
[:7369b07cf1]working fine[/list]
New Setup:
[list][:7369b07cf1]Live Office 4.1 SP5 Patch 4 (14.1.5.1634)
[:7369b07cf1]Excel 2010
[:7369b07cf1]Configured to use new server
[:7369b07cf1]Not Citrix (yet)[/list]
In the new LO, I can create new queries in a new and also allows me to bring in Web Intelligence data into a new document.
If I create a workbook in the old environment containing a Webi table, it will convert into the new LO format and refresh within the new LO setup.
If I create a workbook in the old environment containing a table based on a query, it will not open convert within the new LO setup. It gives the following error:

Failed to upgrade this object (LO 01400) (LO 01400) while trying to invoke the method java.lang.String.split(java.lang.String) of a null object loaded from a local variable at slot 3

and

Failed to upgrade this object (LO 01400) (LO 01400) 
Invalid Pointer

Any advice or direction would be a big help!

kbannon (BOB member since 2015-06-26)

#2

I have recently come across the same issue :hb:
Have you kbannon found a solution? Please let me know.

Thanks!

Banaska (BOB member since 2016-05-31)

#3

Nope.
We opened a ticket with SAP who got us to check so many things but after wasting a huge amount of time we had to walk away without success.
I reckon that SAP were clueless on the matter and were hoping that we would just go away!

kbannon (BOB member since 2015-06-26)